Mark Basham – Chief Executive Officer (CEO)
Mark is a UK and international growth and turnaround specialist. Most recently Mark was Managing Director at BSI EMEA, with responsibility for all aspects of the business including management systems certification, product certification, specialist software products, professional services and consulting.
As EMEA head, Mark led BSI through a period of rapid growth and strategic transformation, and also spearheaded BSI's Information Resilience initiative. Prior to his EMEA role, Mark was Managing Director for BSI's Asia Pacific region.
Mark's earlier career was primarily in the IT sector where he held a number of positions including business development, general management and executive positions at Xerox, Dell, Fujitsu, Siemens and Invensys APV.
Margo Leach – Chief Product Officer (CPO)
Margo joined AXELOS in 2016, bringing a diverse range of experience leading portfolio strategy, marketing and digital transformation. Having previously worked at global organizations such as Gartner (CEB Global), Reed Elsevier and PlantWise, Margo brings a passion for customer focus, and user-driven product and service design. Margo's experience includes launching products in developing and emerging markets, across both private and public sectors.
Margo directs the investment and development strategy for AXELOS suite of market-leading products, ensuring they continue to exceed customer expectation. Recent successes include the development of ITIL® 4, the world's most adopted framework for digital service delivery. Margo continues to champion a digital-first, customer-focussed strategy at AXELOS, keeping the professional community at the heart of everything we do.
Roman Jouravlev – ITSM Portfolio Development Manager
Roman Jouravlev is a ITSM Portfolio Development Manager, responsible for ITIL continual development. He joined AXELOS in 2016 after working for more than 15 years in ITSM, mostly in Russia, as a trainer, consultant, quality manager and service desk manager.
Roman has authored and translated several books and many articles on IT management. An ITIL v2 Service Manager and ITIL Expert, he has delivered nearly every ITIL certification training available since 2002.
John Edmonds – PPM Portfolio Development Manager
John Edmonds is the PPM Portfolio Development Manager at AXELOS global best practice. The portfolio includes PRINCE2®, PRINCE® Agile, MSP®, M_o_R®, MoP®, P3O® and P3M3®. He is responsible for the oversight of the entire PPM portfolio, ensuring it is constantly developing to meet end user needs and market demand, and that it continues to remain the market-leader in the world of programmes and projects.
John has extensive and varied experience in management, particularly change, programme and project management. This has included roles in education, learning and development and training, as well as providing a range of positive solutions to people and business development issues.
Allan Thomson - Product Ambassador, PPM
Allan Thomson is a PRINCE2-qualified Project Manager with over 25 years of experience in project, programme management and PMO. Allan is particularly adept at the implementation of PRINCE2 into organizations, Microsoft Dynamics solutions, risk management, business implementation, new product development, business improvement, software implementation and change management.
Allan joined AXELOS in May 2014 and with his expertise supported the PRINCE2 update in 2017. As the global PPM Product Ambassador he is responsible for representing AXELOS' PPM product suite at conferences and events.
Akshay Anand – Product Ambassador, ITSM
Akshay joined AXELOS in September 2016 with nearly 20 years' global experience in designing and implementing ITSM and managing IT Services. He has implemented challenging IT Service Management projects and transformations in diverse industries such as pharmaceuticals, publishing, insurance and financial services.
At AXELOS, he acts as the Lead Architect for the ITIL Update Programme. He also manages the development and publication of guidance around DevOps and IT Service Management. Akshay regularly represents AXELOS at industry conferences and events, speaking about the role of Service Management, ITIL and other best practices.