AXELOS has announced plans to update the world’s most widely-adopted framework for service management in 2018.
The update will build on the established core of best practice in the existing ITIL guidance and will focus on integrating ITIL with complementary practices, such as DevOps, Agile and Lean.
The ITIL certification scheme provides a modular approach to the framework, and comprises a series of certifications focusing on different aspects of ITIL best practice.
ITIL is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.
ITIL's capabilities provide a range of key benefits for the organization and the professional.