ITIL - IT service management

ITIL is the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven guidance for establishing an effective service management system.
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About ITIL

ITIL is the most widely accepted approach to running effective IT/digital services and has been adopted by individuals and organizations across the world. ITIL helps define the direction of the service provider with a clear operating model and aligns services to the business strategy and customer needs.

ITIL also provides a common language for businesses and professionals using IT-enabled services.

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How to get Certified in ITIL

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As a My ITIL subscriber, you can access ITIL templates and publications to apply ITIL best practice, plus a CPD toolset to keep your certificate up-to-date.

My ITIL offers you support and content to help drive your IT and digital career. It includes exclusive access to the ITIL 4 practice guides.

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