ITIL Publication Reviews

In our Publications section you can read reviews of ITIL® publications that are based on the practical experience of the reviewers. They discuss what works well and potential areas for improvement.

ITIL Lifecycle Suite - Publication Review by Project Mentor, Shirley Lacy
ITIL Service Strategy - Publication Review by David Cannon
ITIL Service Design - Publication Review by Lou Hunnebeck
ITIL Service Operation - Publication Review by Randy Steinberg
ITIL Service Transition - Publication Review by Stuart Rance
ITIL Continual Service Improvement - Publication Review by Vernon Lloyd
Introduction to the ITIL Service Lifecycle, 'The Missing ITIL Manual You Always Wanted' – Publication Review by David Norfolk
Collaborative Consulting - Publication Review by Ivor Macfarlane