BAE Systems and Royal Navy Case Study

Simon Scannell and Gary Wright

March 2021

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BAE Systems is a British defence, aerospace and security company which operates in worldwide markets including the USA and Australia. It is a leading supplier of cyber, intelligence and security capabilities and develops a wide range of advanced technologies for the commercial and military electronics market.

This case study details how they delivered three new warships for the UK’s Royal Navy.

Introduction
Creating value for a new Royal Navy frigate – onshore and offshore
Creating a process landscape with ITIL
Adopting ITIL to meet Royal Navy standards
Results and benefits
Metrics and measurements
Lessons learned
The Future – driving change in ways of working
About the authors
About AXELOS
Trade marks and statements
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