Disney’s ITIL® Journey

AXELOS

October 2010

All of our White Papers and Case Studies are subject to the following Terms of Use.

Hired by the former Chief Information Officer (CIO) to kick-start The Walt Disney Company's Theme Parks and ITIL® initiative, Glen Taylor has championed the adoption of ITIL® since his appointment in 2008. Already an experienced ITIL® adopter, he was keen to move towards an integrated service management approach, backed up by ITIL® best practice.

To read the rest of this white paper and to get access to all of AXELOS' white papers, please log in or create a user profile.

Introduction
Disney’s ITIL® journey
Getting widespread adoption
Choosing ITIL Experts
Glen’s advice for organizations adopting ITIL
Acknowledgements
Trade marks and statements
Current rating: 4.5 (24 ratings)

Comments

12  >| Pages: 2 of 2
You must log in to post a comment. Log in