Equinor: Adapting ITIL Beyond IT ITIL Case Study

Erik Dahl

September 2018

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Norwegian state-backed energy company Equinor long ago adopted ITIL within its IT services. However, they recently took it a stage further, adapting ITIL to assist in the management of their back office functions.

Our case study describes how implementing ITIL helped the organization rationalize their services to reduce costs and improve efficiency for end users.

Equinor and ITIL®
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