Governance and management White Paper

• Governance, IT service management (ITSM), IT services, ITIL, Management, Service management

All of our White Papers and Case Studies are subject to the following Terms of Use.

This paper assess governance and management in the context of ITSM where it is about directing, monitoring, and evaluating the activities in the Service Value Chain, and the resources in the Four Dimensions of IT Service Management, namely People, Information and Technology, and Partners and Suppliers.

Comments

There are no comments posted.

You must log in to post a comment. Log in