Integrating Six Sigma and ITIL® for continual service improvement

• Capabilities, Change management, Frameworks, IT Service Management (ITSM), ITIL, Methodologies, Processes, Service Management

All of our White Papers and Case Studies are subject to the following Terms of Use.

This white paper discusses an approach to using the Six Sigma process improvement methodology with ITIL processes to achieve continual service improvement and provides practical guidance on how ITIL and Six Sigma can be integrated.

Comments

There are no comments posted.

You must log in to post a comment. Log in