ITIL® and ASL® 2 Sound Guidance for Application Management and Application Development

Machteld Meijer, Mark Smalley and Sharon Taylor

February 2016

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An update of our 2008 White Paper, this paper describes the interfaces between ITIL 2011 and the Application Services Library (ASL), showing similarities and areas of added value in both. The paper explains how both ITIL and ASL define the applications domain and provides an insight into how the frameworks can best be applied.

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