ITIL 4, IT service management and Agile White Paper

Dr. Mauricio Corona

March 2019

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The ITIL® 4 framework has evolved to reflect Agile practices and ways of working, many of which have a great deal in common with ITIL core concepts and practices.

This white paper describes the relationship between Agile methodologies, ITIL 4 and IT service management (ITSM) and how adopting Agile and ITIL 4 can benefit an organization.

Current rating: 5 (2 ratings)

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Comments

3 Apr 2019 subrata sarma chowdhury
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Very informative and its showing that team has done profound research on "how ITIL fit with modern agile methodology". We will looking for more such papers in coming days.
3 Apr 2019 subrata sarma chowdhury
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Very informative and its showing that team has done profound research on "how ITIL fit with modern agile methodology". We will looking for more such papers in coming days.
4 Apr 2019 Vitaliy K.
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Last part of the article has this: ‘...Agile becomes better coordinated.’ - that sounds controversial to agile purpose of fast paced product development. Isn’t this fast pace achieved by eliminating extra coordination efforts?
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