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ITIL® V3 and BiSL: Sound guidance for business IT alignment from a business perspective

Machteld Meijer, Mark Smalley, Sharon Taylor and Candace Dunwoodie

September 2011

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This white paper gives a brief description of the ITIL and BiSL frameworks and an analysis of their similarities and differences in order to show how they can be used in combination to provide comprehensive guidance for IT service providers and user organizations.

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Comments

24 Mar 2015 Abhinav Sharma
Alternate text
Does the idea behind this paper is showcasing the advantages of BISL over ITIL?

Regards,
Abhinav
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