Everything you wanted to know about ITIL® in less than 1,000 words


October 2007

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A short overview white paper, providing an excellent introduction to ITIL and its evolution.

Current rating: 4.6 (5 ratings)

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26 Dec 2015 NK
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I have just completed my ITIL Expert certification and it is helping a lot in my career by improving my position in the job market by becoming an ITIL certified professional. Not only that I'm learning gradually how to apply ITIL tools and its techniques, to improve my efficiency and effectiveness at workplace. It also helping to implement new ideas from the ITIL framework and use those best practices to facilitate customer desired outcomes.
6 Jun 2017 Amit Mahamana
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I Recently Passed ITIL Foundation, and i really come to know its actually very needed thing if a person want a proper management of each aspect.
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