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Spotify: An ITIL® Case Study

Ola Källgården

February 2019

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Spotify is the largest global music streaming subscription service. It is building a two-sided music marketplace for users and artists, which is powered by data, analytics, and software.

In this case study, Ola Källgården reveals how Olingo, a Swedish management consulting company, helped Spotify to embrace the principles of ITIL.

About Olingo Consulting
About Spotify
Introduction
Background
The Spotify culture and ITIL
Managing flow
Managing compliance
Summary
About the author
About AXELOS
Trade marks and statements
Current rating: 4.8 (4 ratings)

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