Spotify: An ITIL® Case Study

Ola Källgården

February 2019

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Spotify is the largest global music streaming subscription service. It is building a two-sided music marketplace for users and artists, which is powered by data, analytics, and software.

In this case study, Ola Källgården reveals how Olingo, a Swedish management consulting company, helped Spotify to embrace the principles of ITIL.

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About Olingo Consulting
About Spotify
The Spotify culture and ITIL
Managing flow
Managing compliance
About the author
Trade marks and statements
Current rating: 4.8 (5 ratings)


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