Taking IT out of the Corner, Muller Dairy Case Study

AXELOS

April 2011

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IT plays an integral role in how companies operate and it is essential that internal departments are managed efficiently. The UK's leading yogurt brand, Müller Dairy is known for its company's strong values and innovative product range. The company recognizes the importance of having a successful IT department to assist workflow and identified room for improvement with their internal system making the decision to implement ITIL.

Introduction
IT as a service
The Sostenuto alternative
ITIL big bang
Change in perception
Future plans
Further information
Acknowledgements
Trade marks and statements
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