ITIL® Credit System

The ITIL® Credit System supports the ITIL certification scheme by recognizing your investment in ITIL certifications.

ITIL is currently evolving from ITIL v3 to ITIL 4.

Recommended routes for candidates:

  • New to ITIL: Start your journey with ITIL 4 Foundation
  • ITIL Foundation certified (any version) or ITIL v3 up to 6 credits collected: Keep your skills up-to-date and take ITIL 4 Foundation
  • ITIL v3 more than 6 credits collected: Continue your ITIL v3 journey - continue building skills. Collect 17 credits for an easy transition to ITIL 4 Managing Professional
  • ITIL Expert/Master: Take ITIL 4 Managing Transition module as soon as it is released.

ITIL 4

ITIL has evolved from ITIL v3 to ITIL 4.

To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, the candidate must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

How to transition to ITIL 4

ITIL v3 candidates can transition over to ITIL 4 while still gaining the skills and knowledge needed to understand the core concepts of the updated guidance.

The certification scheme shared below is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey.

ITIL 4 Certification Scheme

ITIL v3 scheme

Within the ITIL credit system, each ITIL certification has been assigned a specific credit value, based upon its level of ITIL content.

Upon successful completion of any ITIL examination recognized under the scheme, you will be awarded both the certification and the credits attached.

The credits earned through this system can then be used towards the ITIL Expert level of certification, for which you must have earned a required number of credits (22) from a selection of certifications, including ITIL Practitioner (3 credits), which cover the full spectrum of ITIL best practice.

The 17 credits required before Managing across the Lifecycle (MALC) to advance to ITIL Expert can be earned in any order once the two credits for ITIL Foundation have been completed. ITIL Practitioner can be taken immediately after Foundation, or after completing any number of Intermediate modules.

ITIL v3 Credit System

ITIL v3 professionals have four routes to transition to ITIL 4.

Route 1: ITIL v3 Foundation candidates and less than five ITIL v3 credits

The recommended approach is to take ITIL 4 Foundation in order to transition to the new certification scheme.

There is a large amount of new material in ITIL 4 Foundation, therefore a new single exam is required to assess end learner’s knowledge of the new ITIL 4 Foundation guidance.

However, professionals may also want to consider continuing their accumulation of ITIL v3 credits to be eligible for the ITIL 4 Managing Professional Transition module, in line with their career goals.

Route 2: ITIL v3 candidates with six to 10 credits, including ITIL v3 Foundation (worth 2 credits)

Candidates who have achieved six to 10 credits would benefit from continuing their ITIL v3 journey, in order to collect 17 credits and be eligible for the ITIL 4 Managing Professional Transition module.

However, they may also want to consider starting their ITIL 4 journey and working their way through the certification scheme, in line with their career goals.

Route 3: ITIL v3 candidates with 11+ credits, including ITIL v3 Foundation (worth 2 credits)

Candidates with 11+ v3 credits can consider collecting ITIL v3 credits, to reach the required 17 credits to be eligible for the ITIL 4 Managing Professional Transition module.

This enables them to fast track to the ITIL 4 Managing Professional designation.

Route 4: ITIL v3 Experts or candidates with 17+ v3 credits, including ITIL v3 Foundation (worth 2 credits)

ITIL Experts and experienced ITIL v3 candidates with 17+ v3 credits are automatically eligible for the ITIL 4 Managing Professional Transition module, enabling them to fast track to the ITIL 4 Managing Professional designation.

After achieving the ITIL 4 Managing Professional designation, candidates would only need to complete the ITIL 4 Leader: Digital and Strategy module to achieve the ITIL 4 Strategic Leader designation. Once candidates have obtained both designations, they are eligible to move towards ITIL 4 Master.

For routes two and three, candidates can also take ITIL 4 Foundation as a contribution to the pre-requisite criteria for ITIL 4 Managing Professional Transition, while it remains available.

The ITIL 4 scheme itself does not provide any credits but if a candidate has ITIL 4 Foundation then they will only need 15 credits from ITIL v3 to be eligible for the ITIL 4 Managing Professional Transition module. In this case, the 15 ITIL v3 credits must be comprised of:

  • ITIL v3 Foundation (worth 2 credits) and
  • A combination of ITIL v3 Intermediate and Practitioner modules (totalling 13 credits)

Low Degree of Overlap from v2 to v3 - 0-19%

Moderate Degree of Overlap from v2 to v3- 20-39%

High Degree of Overlap from v2 to v3- 40%+

Earlier ITIL Certificate Holders

Some earlier ITIL certificates, which were awarded under previous versions of ITIL, can be used to enter the current certifications scheme. See our Earlier Certificate Holders page for more information.