ITIL® Credit System

The ITIL® Credit System supports the ITIL certification scheme by recognizing your investment in ITIL certifications.

ITIL is currently evolving from ITIL v3 to ITIL 4.

Recommended routes for candidates:

  • New to ITIL: Start your journey with ITIL 4 Foundation
  • ITIL Foundation certified (any version) or ITIL v3 up to 6 credits collected: Keep your skills up-to-date and take ITIL 4 Foundation
  • ITIL v3 more than 6 credits collected: Continue your ITIL v3 journey - continue building skills. Collect 17 credits for an easy transition to ITIL 4 Managing Professional
  • ITIL Expert/Master: Take ITIL 4 Managing Transition module as soon as it is released.

ITIL v3 scheme

Within the ITIL credit system, each ITIL certification has been assigned a specific credit value, based upon its level of ITIL content.

Upon successful completion of any ITIL examination recognized under the scheme, you will be awarded both the certification and the credits attached.

The credits earned through this system can then be used towards the ITIL Expert level of certification, for which you must have earned a required number of credits (22) from a selection of certifications, including ITIL Practitioner (3 credits), which cover the full spectrum of ITIL best practice.

The 17 credits required before Managing across the Lifecycle (MALC) to advance to ITIL Expert can be earned in any order once the two credits for ITIL Foundation have been completed. ITIL Practitioner can be taken immediately after Foundation, or after completing any number of Intermediate modules.

ITIL v3 Credit System

ITIL 4

AXELOS released ITIL 4 Foundation in February 2019 with higher levels due for release throughout 2019 and into 2020.

The certification scheme is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey.

To obtain the designation ITIL 4 Managing Professional or ITIL 4 Strategic Leader, the candidate must complete all modules in each stream, with ITIL Strategist being a universal module for both streams.

How to transition to ITIL 4

ITIL v3 candidates can transition over to ITIL 4 while still gaining the skills and knowledge needed to understand the core concepts of the updated guidance.

The certification scheme shared below is aligned with ITIL v3 and has been streamlined to provide clear paths for practitioners to continue their ITIL journey.

ITIL 4 Certification Scheme

ITIL v3 Foundation

If a candidate has taken ITIL v3 Foundation, then the recommended approach is to take the ITIL 4 Foundation exam in order to be able to transition to the new scheme.

There is a large amount of new material in ITIL 4 Foundation therefore a new single exam is required to assess the end-learner’s knowledge of the new ITIL 4 Foundation guidance.

ITIL v3 Intermediate (3 or 4 credits achieved)

End-learners holding a low number of credits beyond Foundation have two recommended options to transition to ITIL 4 dependent on what they want to achieve in the scheme.

OPTION 1: Candidates are encouraged to take ITIL 4 Foundation and a further module in their preferred area of interest, becoming either an ITIL Specialist, Strategist or Leader.*

If a candidate has no intention of pursuing the ITIL 4 Managing Professional designation, then the recommended route for these candidates would be to take the most relevant module in their area of practice/interest.

OPTION 2: Candidates are encouraged to achieve 17 credits from ITIL v3 to become eligible to take the ITIL 4 Managing Professional transition module.

If an end-learner would like to work towards achieving the ITIL 4 Managing Professional designation, they will need to continue collecting v3 credits until they have achieved the required 17 credits to be eligible to take the Managing Professional Transition module.

They can also continue collecting credits until the ITIL v3 exams are discontinued in 2020, and accumulate enough points to take the Managing Professional transition course. The benefit of this is that they are eligible to fast track past the v3 Managing Across the Lifecycle course and exam.

ITIL Intermediate/Practitioner (6 or more credits achieved beyond Foundation)

If an end-learner has achieved 6 credits or more since v3 Foundation, then it is in their interest to continue collecting v3 credits to prepare them for an easy transition to ITIL 4 and gain the ITIL 4 Managing Professional designation.

They will need to reach 17 credits to be eligible to take the ITIL 4 Managing Professional Transition module.

ITIL v3 Expert

If a candidate has achieved ITIL v3 Expert, they can take the ITIL 4 Managing Professional Transition module as soon as it is released to achieve the ITIL 4 Managing Professional designation.

After achieving the ITIL 4 Managing Professional designation, if the end learner is interested in pursuing the ITIL 4 Strategic Leader stream, they would only need to complete the ITIL 4 Leader Digital & Strategy module. Once they have completed both streams they are eligible to move towards ITIL Master.

*further prerequisite required

Low Degree of Overlap from v2 to v3 - 0-19%

Moderate Degree of Overlap from v2 to v3- 20-39%

High Degree of Overlap from v2 to v3- 40%+

Earlier ITIL Certificate Holders

Some earlier ITIL certificates, which were awarded under previous versions of ITIL, can be used to enter the current certifications scheme. See our Earlier Certificate Holders page for more information.