ITIL® 4 Specialist: Drive Stakeholder Value Certification
The ITIL 4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value.
ITIL Managing Professional - ITIL Specialist: Drive Stakeholder Value
The ITIL 4 Specialist: Drive Stakeholder Value module is for IT professionals who foster relationships with stakeholders to co-create value. Drive Stakeholder Value benefits anyone who manages customer journeys, experiences, or expectations.
The course will help you to:
- effectively manage key stakeholders
- build trusted relationships
- shape customer demand
- embed effective design thinking
- optimize user experience and customer experience.
Managing Professional training
ITIL training courses are run in a variety of formats by accredited training organizations. Use our training search to find a training provider.
Please note: an ITIL 4 Foundation certification is a pre-requisite for studying Drive Stakeholder Value.
- 40 questions
- Multiple choice
- 28 out of 40 marks required to pass (70%)
- 90 minutes
- Closed book.
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