In an ever-changing digitalization era, how people behave and engage in the workplace is important. This is beyond behavioural skills like inter-personal and communication skills
The PRINCE2 methodology was adopted with training for personnel and development of an appropriate governance structure for implementation.
The ‘age of the customer’ describes how modern organizations need to meet customers' rapidly changing expectations and anticipate their future needs.
Building credibility; giving clients confidence in my abilities and building a sound basis of knowledge, is what keeps me interested in learning.
Despite being an experienced project manager, I keep the PRINCE2® Practitioner book on my desk and refer to it often, especially when starting a project.
People that feel valued at work are more likely to give good customer experience, so if you want to improve customer service, start by looking at wellbeing.
Organizations need to deal with business transformation and relentless change. How on Earth, will ITIL® 4 make a difference? Learn how the MarsLander simulation helped practitioners progress.
If you want your projects and programmes to be successful, it is crucial that proper Stakeholder Engagement and its associated activities take place.
If you've just gained your PRINCE2® Foundation certification it’s now time to think about your next steps – taking your PRINCE2 Practitioner.
Change, release and deployment in ITIL® help to ensure that what a requester wants can be delivered from a technical and feasibility perspective.
Organizational initiatives that focus on the long and short-term and recognize their wider impact on society may be termed 'responsible project management'.