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PRINCE2® Implementation: Achieving Excellence Through Employee Development Case study

PRINCE2® Implementation: Achieving Excellence Through Employee Development

  • Benefits realization, Change management, Management, Methodologies, PRINCE2, Professional development, Project and programme management (PPM), Project management, Project planning

The PRINCE2 methodology was adopted with training for personnel and development of an appropriate governance structure for implementation.

AgileSHIFT and the age of the customer Blog

AgileSHIFT and the age of the customer

  • By Milvio DiBartolomeo
  • August 2019
  • AgileSHIFT, Customer engagement, Customer experience, Customer needs, Skills, Stakeholder engagement, Strategic objectives

The ‘age of the customer’ describes how modern organizations need to meet customers' rapidly changing expectations and anticipate their future needs.

Putting PRINCE2 Practitioner to work Blog

Putting PRINCE2 Practitioner to work

  • By Martin Stretton - Director at NOVO
  • August 2019
  • Best practice, Learning, Methodologies, PRINCE2, Project and programme delivery, Project and programme management (PPM), Project management, Project planning

Building credibility; giving clients confidence in my abilities and building a sound basis of knowledge, is what keeps me interested in learning.

PRINCE2 Practitioner – it’s worth the extra step Blog

PRINCE2 Practitioner – it’s worth the extra step

  • By Andrea Vecchi – Head of PMO, Sonnedix
  • August 2019
  • Best practice, Certification, Governance, Methodologies, PRINCE2, Project management, Training

Despite being an experienced project manager, I keep the PRINCE2® Practitioner book on my desk and refer to it often, especially when starting a project.

Happy people give great service Blog

Happy people give great service

  • By Sally Bogg, ITSM professional in Higher Education IT
  • August 2019
  • Customer engagement, Customer experience, Empowerment, Professional development, Training, Vision

People that feel valued at work are more likely to give good customer experience, so if you want to improve customer service, start by looking at wellbeing.

What has the business got to do with ITIL 4? Blog

What has the business got to do with ITIL 4?

  • By Paul Wilkinson - GamingWorks
  • August 2019
  • Behaviour, Collaboration, Governance, IT service management (ITSM), ITIL 4, Value

Organizations need to deal with business transformation and relentless change. How on Earth, will ITIL® 4 make a difference? Learn how the MarsLander simulation helped practitioners progress.

The importance of stakeholder engagement Blog

The importance of stakeholder engagement

  • By Allan Thomson AXELOS PPM Product Ambassador
  • August 2019
  • AgileSHIFT, Communication, Processes, Project and programme delivery, Project and programme management (PPM), Stakeholder engagement

If you want your projects and programmes to be successful, it is crucial that proper Stakeholder Engagement and its associated activities take place.

PRINCE2 Practitioner – expanding your horizons Blog

PRINCE2 Practitioner – expanding your horizons

  • By Jane Nichols – COO, CITI
  • August 2019
  • Certification, Examinations, Learning, Learning from experience, PRINCE2, Project management

If you've just gained your PRINCE2® Foundation certification it’s now time to think about your next steps – taking your PRINCE2 Practitioner.

Want to make an IT service change? Here’s how to do it Blog

Want to make an IT service change? Here’s how to do it

  • By David Billouz – consultant and trainer, Ociris Global
  • August 2019
  • Change requests, IT service management (ITSM), IT services, ITIL, ITIL 4, Service management

Change, release and deployment in ITIL® help to ensure that what a requester wants can be delivered from a technical and feasibility perspective.

Responsible project management Blog

Responsible project management

  • By Allan Thomson – PPM Product Ambassador, AXELOS
  • August 2019
  • AgileSHIFT, Best practice, Leadership, MSP, PRINCE2, Project management, Stakeholder engagement

Organizational initiatives that focus on the long and short-term and recognize their wider impact on society may be termed 'responsible project management'.

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