What is a Managed Services Provider and why our companies need this kind of services?
18 Sep 2020
Managed services let you offload specific IT & Business operations to a service provider, known in tech parlance as a Managed Services Provider. The managed service provider assumes ongoing responsibility for monitoring, managing and/or problem resolution for selected IT systems and functions on your behalf.
A Managed Service Provider (MSP) delivers network, application, system and e-management services across a network to multiple enterprises, using a “pay as you go” or “pay as you use” pricing model (from Gartner’s glossary).
While the term MSP may be somewhat generic these days, there are many types of MSPs who deliver specific services or manage specific types of customers. Some of the more common types of solutions include printing (also known as Managed Print Services), security, storage, server, hosting, applications, and mobile device management.
Just like there are many types of service offerings, there are many types of vertical markets MSPs service. For example banking, financial services, health care, and legal, are just a few of the vertical markets that have shown high demand for managed services for the last two decades.
Managed Services began with Fortune 500 companies and their huge networks.
Finally, Managed Services was available for small to medium sized businesses.
Put in simple terms - one of the biggest benefits of Managed Services is discovering and fixing both business and technological problems before they can negatively affect your business.
- Why the IT dept prints too many color pages?
- How much do I pay for toners?
- Are my data secured?
Reduced costs: Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality.
24-hour monitoring: Because the Managed Services provider also manages all of your vendor relationships, issues with internet slowness/outages, printers, phones, websites are dealt with directly with the vendor by the Managed Service provider.
Continuous consulting to better optimize the offered services.