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ITIL 4 Specialist High-velocity IT (HVIT) in 1,000 words White Paper White paper

ITIL 4 Specialist High-velocity IT (HVIT) in 1,000 words White Paper

  • Collaboration, IT service management (ITSM), IT services, IT transformation, ITIL, ITIL 4, Service management

High-velocity IT describes useful models, concepts and techniques to give thise who work in it and understanding of the domain.

ITIL 4 Specialist: Drive Stakeholder Value (DSV) in 1,000 words White Paper White paper

ITIL 4 Specialist: Drive Stakeholder Value (DSV) in 1,000 words White Paper

  • Communication, IT service management (ITSM), IT services, ITIL, ITIL 4, Service management

ITIL 4 Specialist: Drive Stakeholder Value provides guidance on establishing, maintaining, and developing effective service relationships.

ITIL 4 Specialist: Create, Deliver and Support (CDS) in 1,000 words White Paper White paper

ITIL 4 Specialist: Create, Deliver and Support (CDS) in 1,000 words White Paper

  • IT service management (ITSM), ITIL, ITIL 4, Service management, Value

ITIL 4 Specialist: Drive Stakeholder Value provides guidance on establishing, maintaining, and developing effective service relationships.

Why project managers need to know about emotional regulation Blog

Why project managers need to know about emotional regulation

  • By Allan Thomson, PPM Product Ambassador, AXELOS
  • February 2020
  • Behaviour, Collaboration, Project and programme delivery, Project and programme management (PPM), Project checklists, Project management, Project planning, Project Progress

For the project manager, having the ability to control the environment while also ensuring objectives are met, is essential — a skillset known as emotional regulation.

ITIL 4 Strategist – Direct, Plan and Improve: cascading goals Blog

ITIL 4 Strategist – Direct, Plan and Improve: cascading goals

  • By David Billouz – consultant and trainer, Ociris Global
  • February 2020
  • Customer engagement, IT service management (ITSM), ITIL 4, Key performance indicators (KPIs), Service management, Value

What does it mean when we talk about a goals cascade in ITIL 4 Direct, Plan and Improve – and how can this enhance the work of service managers?

MSP – not just for programme managers Blog

MSP – not just for programme managers

  • By Allan Thomson – PPM Product Ambassador
  • February 2020
  • Career progression, MSP, PRINCE2, Programme management, Project and programme delivery, Project and programme management (PPM), Project management

What is a programme? And how does the MSP guidance and certification make programmes more manageable?

Integrating new technology into services – ITIL 4 HVIT Blog

Integrating new technology into services – ITIL 4 HVIT

  • By Dr Mauricio Corona – Chairman, BP Gurus
  • February 2020
  • Digital transformation, Frameworks, IT services, ITIL 4, Skills, Value

How does High-velocity IT (HVIT) in ITIL 4 help organizations develop the capability to integrate new technology and reduce their services’ speed to market?

High-velocity IT – a way for the digitally-enabled organization Blog

High-velocity IT – a way for the digitally-enabled organization

  • By Mark Smalley
  • February 2020
  • Agile, DevOps, IT services, ITIL, ITIL 4, Service management, Skills

An interview with Mark Smalley, author of ITIL 4 Managing Professional High-velocity IT.

Be my PRINCE2 Blog

Be my PRINCE2

  • By Veronika Kiesswetter - PR and Communications Manager, AXELOS
  • February 2020
  • Learning from experience, PRINCE2, Project and programme delivery, Project management, Requirements, Roles

What has Valentine's Day to do with project management? Well, PRINCE2 is designed to suit any project’s specific needs and context.

Clear line of sight Blog

Clear line of sight

  • By Milvio DiBartolomeo
  • February 2020
  • Benefits realization, MoP, Portfolio management, Project and programme management (PPM), Strategic objectives, Vision

MoP's concept of ‘clear line of sight’ seeks to ensure a transparent chain is demonstrated from strategic intent through to benefits realization.

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