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ITIL® Foundation Exam Top Tips - Part 1 - How to Prepare Blog

ITIL® Foundation Exam Top Tips - Part 1 - How to Prepare

  • By Craig Smith, AXELOS Commissioning Editor - ITIL
  • July 2015
  • Certification, Examinations, IT Service Management (ITSM), ITIL, Learning, Qualifications, Training

In Part 1 of our series, read our Top Tips to help you prepare for your ITIL Foundation course and exam.

Making service governance work - the ITIL® advantage Blog

Making service governance work - the ITIL® advantage

  • By Peter Brooks - independent author and consultant in service governance
  • July 2015
  • ITIL, Service management, Stakeholder management

Adopting service governance is a major change to the way a company organizes itself.

Ho Chi Minh Securities Corporation Case Study Case study

Ho Chi Minh Securities Corporation Case Study

  • Adopt and Adapt, Continual Service Improvement (CSI), IT Service Management (ITSM), IT services, ITIL, Processes, Service Management

This Case Study describes how Ho Chi Minh Securities Corporation used ITIL to create a strong IT department.

ITIL® Practitioner: preparing you for the real world of ITSM Blog

ITIL® Practitioner: preparing you for the real world of ITSM

  • By Barclay Rae – independent ITSM consultant and member of the ITIL Practitioner Architects Team
  • July 2015
  • Continual Service Improvement (CSI), IT Service Management (ITSM), ITIL, Training

I’ve got only two words to describe what I think about AXELOS’ ITIL Practitioner qualification: it’s huge.

The marriage between PRINCE2® and agile – An ATO’s view Blog

The marriage between PRINCE2® and agile – An ATO’s view

  • By Ray Mead, CEO, p3m global
  • July 2015
  • Agile, Behaviour, Portfolio Management, PRINCE2, PRINCE2 Agile, Programme Management, Project Management

It was the marriage they said could never happen but AXELOS has managed it.

Top 10 reasons why ITSM practitioners should welcome ITIL® Practitioner Blog

Top 10 reasons why ITSM practitioners should welcome ITIL® Practitioner

  • By Karen Ferris – ITIL Practitioner Architect Team Member
  • July 2015
  • Adopt and adapt, IT Service Management (ITSM), ITIL, Qualifications, Training

ITIL Practitioner is the last, missing piece of the jigsaw – it’s the qualification that will equip IT Service Management (ITSM) practitioners with the answers to the questions they...

PRINCE2 Agile™ - An ATO Blog

PRINCE2 Agile™ - An ATO's Views

  • By David Tomlinson – Trainer, FGI Training
  • July 2015
  • Agile, Best Practice, Methodologies, PRINCE2, Project management, Training

PRINCE2 Agile is long overdue. Though I’ve already been using PRINCE2® as a “wrapper” around agile methods, the rise of agile – post the Agile Manifesto – in...

The top myths about PRINCE2® and agile methods Blog

The top myths about PRINCE2® and agile methods

  • By Steven Deneir - owner and senior trainer, coach and consultant – be.Projectized
  • July 2015
  • Agile, Collaboration, Frameworks, PRINCE2, PRINCE2 Agile, Project and programme management (PPM), Project management

PRINCE2 is often taken as synonymous with the term “waterfall”. That’s a mistake with a number of implications.

A change is as good as…its management Blog

A change is as good as…its management

  • By Amy Dykstra - Associate, Cask LLC
  • July 2015
  • Agile, Behaviour, Change Management, Management, Project and programme management (PPM), Vision

If your organization doesn’t change it will probably do one thing: atrophy. It’s not sustainable to remain the same - do that, and you’re writing your own obituary.

Top questions in ITIL® training Blog

Top questions in ITIL® training

  • By Claire Agutter - Lead Tutor, ITSM Zone
  • July 2015
  • Career Planning, Certification, Examinations, IT service management (ITSM), ITIL, Learning, Qualifications, Service Management

What are the ITIL training questions that a tutor hears from trainees time and again?

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