Radu Leonte discusses the value of ITIL in Europe’s evolving and emerging Security Operation Centres (SOCs).
It is very easy to look at best practice and/or a number of existing Project Management Offices (PMOs) in your industry sector and decide on what functions and services are ‘best’ for...
In this third blog post looking at exam questions from the AXELOS RESILIA Foundation certification, best practice trainer Matt Trigg of Zindiak considers the topic of organizational protection.
The goal of this paper is to introduce PRINCE2 and PRINCE2 Agile to people working in agile environments.
In this second blog post about the AXELOS’ RESILIA Foundation course, trainer Matt Trigg considers the issue of cyber threat and appropriate controls.
Now you’ve got the certification under your belt, you might be thinking: what now? To give you my advice on where to go and what to do next, I’ll start by telling you my journey.
Why is the ITIL Practitioner Guiding Principle, Be Transparent, so important to get right?
AXELOS’ RESILIA Foundation course provides an overview of cyber security and cyber resilience and identifies a lifecycle within which organizations can implement cyber resilience.
AXELOS’ best practice for programme management - MSP (Managing Successful Programmes) - can come in useful in the most unexpected situations - even beyond the workplace.
There are a lot of misconceptions around ITIL as a tool within ITSM. Some people believe that if they implement a ‘tool’ or an aspect of the guidance, they’re implementing the...