Q: When is an iceberg not just a large block of ice that can sink ships? A: When it’s the hidden iceberg of attitude, behaviour and culture that stops an organization getting the full benefit...
As part of our ITIL Practitioner Global Summit, Simone presented a session on Creative Solutions and Energetic Contributions. Watch the video below and read her blog post which also discusses the...
This White Paper explains the key similarities and differences of AXELOS', MoP's and PMI's portfolio management guidance and also aims to demonstrate the value of both.
In my previous post in this series, I posed a question: “Can perfect monitoring still end in failure?” I hope that you have come to the same two conclusions that I’ve come to...
Not for profit IT governance body, ISACA said in its ‘State of Cybersecurity’ report that 82% of board directors are either concerned or very concerned about cyber security.
Almost all Government services in Estonia are online and, in fact, one of the hardest problems we face is not knowing how many services there really are.
Behaviour is a critical success factor in any organization and yet – traditionally – many frameworks such as ITIL, SCRUM or LEAN, fail to address behaviour change.
Typically, the scope and duration of programmes is significantly greater than that of a single project.
When thinking about cyber resilience, just how important do you believe the people in your organization are? All your people, from top to bottom?
Among the various certifications and courses I deliver training for, ITIL Practitioner stands out.