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Here you can see all the great content that AXELOS Community has to offer, as well as all the AXELOS Blog Content! If you want to submit something to the Community feed, just get in touch. When you're done here, remember to visit the AXELOS Community Forums!
Train the Trainer,  Chicago:  A training session review Blog

Train the Trainer, Chicago: A training session review

  • By Ed Lively, Senior Consultant and Senior Trainer, the International Institute for Learning
  • February 2015
  • Best Practice, Frameworks, PRINCE2, Project Management, Training

Blog post from Senior Consultant and Senior Trainer Ed Lively discussing his experiences at an AXELOS PRINCE2 'Train the Trainer' session this January 2015.

Creating a culture of collaboration and feedback to achieve working software solutions Blog

Creating a culture of collaboration and feedback to achieve working software solutions

  • By Joanne Molesky, Principal Consultant, ThoughtWorks
  • February 2015
  • Collaboration, Customer Experience, IT Service Management (ITSM), IT services, ITIL

In today’s world of technology, businesses need to understand customers and their role in delivering service and value to them. Tech start-ups get this, with delivery teams focused on giving...

Tackling the rise of bimodal IT and Blog

Tackling the rise of bimodal IT and 'two-speed ITSM'

  • By Barclay Rae - independent ITSM consultant
  • February 2015
  • Best Practice, Frameworks, IT Service Management (ITSM), IT services, Service management

In his second guest blog for AXELOS, independent ITSM consultant Barclay Rae discusses the concept of 'two-speed ITSM' and how to tackle it.

Project Management Then and Now Blog

Project Management Then and Now

  • By John Earwood - Director, ECL
  • February 2015
  • Best Practice, Examinations, PRINCE2, PRINCE2 Agile, Project management, Qualifications

After an absence of several years, veteran project manager John Earwood has returned to his roots and is re-taking project and programme management qualifications. Here, he reflects on how far...

Building Service Monitoring as a Service with an Eye on the Cloud: One Team - One Set of Service Management Objectives Blog

Building Service Monitoring as a Service with an Eye on the Cloud: One Team - One Set of Service Management Objectives

  • By Carroll Moon, Senior Architect for Cloud Service Management, Microsoft Services
  • February 2015
  • Cloud Computing, Cloud services, IT Service Management (ITSM), IT Services, Processes, Service Management

Carroll Moon discusses how tools and processes fit together to form a service, and why Service Management must not shy away from application development.

An introduction to Service Integration and Management and ITIL® White paper

An introduction to Service Integration and Management and ITIL®

  • Best practice, Governance, IT investment, IT Service Management (ITSM), ITIL, Service Management

The purpose of this White Paper is to introduce the concepts for an effective way of managing services in a multi-supplier environment.

Resolutions for IT Service Management in 2015 Blog

Resolutions for IT Service Management in 2015

  • By Kevin Holland - Service Management Consultant Specialist and ITIL Master
  • January 2015
  • Best Practice, Continual Service Improvement (CSI), Information Management, IT Service Management (ITSM), IT Services, ITIL

Kevin offers his views on the current state of the ITSM profession and identifies several themes to address, in order to keep ITIL and ITSM relevant through 2015 and into the future.

Building Service Monitoring as a Service with an Eye on the Cloud: The Future of Service Management in the Era of the Cloud Blog

Building Service Monitoring as a Service with an Eye on the Cloud: The Future of Service Management in the Era of the Cloud

  • By Carroll Moon, Senior Architect for Cloud Service Management, Microsoft Services
  • January 2015
  • Best Practice, Cloud Computing, IT Services, Project Management

In this blog post, Carroll Moon discusses a some foundational points and looks at what the future for Service Management Service might look like in the era of the cloud.

Cyber Resilience: what does it mean to the board and why do they need to care? Blog

Cyber Resilience: what does it mean to the board and why do they need to care?

  • By Ian Davies - Deputy Chairman of BMT Group and Senior Independent Director at the Institute of Chartered Accountants in England and Wales
  • January 2015
  • Best Practice, Cyber Resilience, Frameworks, Risk Management

Discussion of the importance of cyber resilience issues to companies and their Board members, looking at the ownership and approaches to cyber resilience and cyber security issues.

What should IT Leaders be focusing on in 2015? Blog

What should IT Leaders be focusing on in 2015?

  • By Barclay Rae - independent ITSM consultant
  • January 2015
  • IT Service Management (ITSM), IT Services, ITIL, Leadership, Management, Project management, Service Management

Overview of the issues and concerns facing IT and ITSM in 2015 from independent consultant Barclay Rae who assesses options for the future.

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