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Here you can see all the great content that AXELOS Community has to offer, as well as all the AXELOS Blog Content! If you want to submit something to the Community feed, just get in touch. When you're done here, remember to visit the AXELOS Community Forums!
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What does good information security and cyber resilience look like? Blog

What does good information security and cyber resilience look like?

  • By Gary Warzala – SVP Chief Information Security Officer (CISO), PNC Bank
  • February 2016
  • Best practice, Cyber resilience, Cyber-attack, Information management, RESILIA, Threats

What does good look like for organizations trying to keep their sensitive information secure?

Making the Guiding Principles live! - Designing for User experience? Blog

Making the Guiding Principles live! - Designing for User experience?

  • By Paul Wilkinson – Owner/Director, GamingWorks
  • February 2016
  • Adopt and adapt, Behaviour, Customer experience, IT transformation, ITIL, Value

To my mind, one of the most useful additions to ITIL® Practitioner is the Guiding Principles (GP). The Guiding Principles help focus on the essential aspects for a successful ITIL adoption.

Preparing your organization for an agile project Blog

Preparing your organization for an agile project

  • By Catherine Howe – Solutions Development Director, Capita
  • February 2016
  • Agile, PRINCE2 Agile, Project and programme management (PPM), Project management, Requirements, Stakeholder engagement

How do you prepare your organization for an agile project?

The risks of promoting Project Managers to Programme Managers Blog

The risks of promoting Project Managers to Programme Managers

  • By Lindsay Scott – Director, Arras People
  • February 2016
  • Best Practice, MSP, PRINCE2, Programme management, Project and programme management (PPM), Project management, Requirements, Skills

The transition from project to programme management means being able to adapt and to draw upon a set of different skills as programme management is more than just being able to manage multiple...

Bring your own device: Harnessing the opportunities and mitigating the risks using ITIL® and RESILIA™ White paper

Bring your own device: Harnessing the opportunities and mitigating the risks using ITIL® and RESILIA™

  • Asset management, BYOD, Processes, RESILIA, Risk Management, Service desk, Service Management

This White Paper examines the benefits and risks of BYOD for service management and also discusses the ITIL and RESILIA processes and control objectives for BYOD and the importance of a BYOD policy...

Better together: ITIL® and the HDI Support Center Standard for a high-performance support centre White paper

Better together: ITIL® and the HDI Support Center Standard for a high-performance support centre

  • Adopt and Adapt, Best practice, Customer needs, IT Service Management (ITSM), ITIL, Management, Service Management

The trend towards outsourcing continues, with more substitute service providers becoming available for technology support. Is it any wonder that customers' expectations of excellent service are...

How to Recruit a Project Sponsor Blog

How to Recruit a Project Sponsor

  • By John Earwood - Director, ECL
  • January 2016
  • Capabilities, Leadership, PRINCE2, Project management, Project sponsorship, Roles, Skills

The Project Sponsor is accountable for the project; or, put another way, the Project Sponsor is the “owner” of the project and the business case that supports it.

AXELOS Professional Development Programme – Service Desk Technician Blog

AXELOS Professional Development Programme – Service Desk Technician

  • By Pauline Brown – Service Operations Manager, University of St Andrews
  • January 2016
  • Continual Service Improvement (CSI), CPD, IT services, ITIL, Qualifications, Service desk, Skills

As part of our Professional Development Programme, AXELOS has outlined the skills and competencies needed in a wide range of roles across IT service management and project and programme management....

Delivering IT value Blog

Delivering IT value

  • By Colin Rudd, IT Service Management Consultant, itEMS
  • January 2016
  • Customer engagement, IT Service Management (ITSM), IT services, ITIL, Processes, Service catalogue, Value

IT professionals do not typically focus on delivering value to customers and that’s because service providers in general don’t understand what value is – it’s not...

Department for Energy and Climate Change shares its experience with P3M3® v3.0 Case study

Department for Energy and Climate Change shares its experience with P3M3® v3.0

  • Best practice, Maturity models, P3M3, Portfolio Management, Project and programme delivery

This Case Study describes how the Department for Energy and Climate Change use P3M3.

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