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Building Service Monitoring as a Service with an Eye on the Cloud:  Service Monitoring Service Blog

Building Service Monitoring as a Service with an Eye on the Cloud: Service Monitoring Service

  • By Carroll Moon, Senior Architect for Cloud Service Management, Microsoft Services
  • April 2015
  • Best Practice, Cloud Computing, IT Services, Service Management

Application teams know their applications. We know our Service Monitoring Service. We need to quantify very simple inputs that will enable our application/service teams to easily consume our service.

MoP® and PMI - the Yin and Yang of portfolio management Blog

MoP® and PMI - the Yin and Yang of portfolio management

  • By Craig Kilford, Interim Portfolio Director
  • April 2015
  • Best Practice, Change management, MoP, Portfolio Management, Processes, Project sponsorship, Strategy execution, Training

In this blog, Portfolio Director and author Craig Kilford discusses the most prominent similarities and differences between AXELOS' Management of Portfolios (MoP) and PMI's Standard for...

Essex County Council: An ITIL® Case Study Case study

Essex County Council: An ITIL® Case Study

  • Adopt and Adapt, Business solutions, Continual Service Improvement (CSI), Customer Experience, ITIL, Management, Processes

Adopting and adapting ITIL enabled Essex County Council to meet service level agreements and gain control of their service and underpinning contracts while effectively capitalizing on outsourcing...

The perils of cyber-attack – and the new solution Blog

The perils of cyber-attack – and the new solution

  • By Mark Logsdon, AXELOS Head of Market Engagement for Cyber Resilience
  • March 2015
  • Behaviour, Best Practice, Cyber Resilience, Identity, Threats, Training, Vulnerability

In the world of cyber resilience, barely a week goes by without another company falling victim to cyber-attack – and to the penalties that can arise as a result.

P3M3® v3.0 – the “big one” among best practices is coming Blog

P3M3® v3.0 – the “big one” among best practices is coming

  • By Rod Sowden – joint-lead author: P3M3® v3.0
  • March 2015
  • Best Practice, Management, Maturity models, P3M3, Processes, Project and programme management (PPM)

The latest version of P3M3, launching from April 2015, will provide PPM consultants and organizations they work with the evidence for whether projects, programmes and portfolios are working or not...

The genesis of PRINCE2 Agile – a work of agile collaboration Blog

The genesis of PRINCE2 Agile – a work of agile collaboration

  • By Keith Richards, PRINCE2 Agile lead author and Director, agileKRC
  • March 2015
  • Best Practice, Frameworks, Methodologies, PRINCE2, PRINCE2 Agile, Project Management

For those waiting to hear, or wondering, about progress regarding the development of PRINCE2 Agile: please be assured, your wait is nearly over!

Every Cyber Attacker is an Insider Blog

Every Cyber Attacker is an Insider

  • By Matt Devost, AXELOS CREATe Team Member and President and CEO of global cybersecurity consulting firm FusionX, LLC
  • March 2015
  • Best Practice, Confidentiality, Cyber Resilience, Data protection, Frameworks, Risk management

What enterprise executives need to realize is that in today’s environment, every cyber attacker is a potential insider.

Delivering organizational value through service governance Blog

Delivering organizational value through service governance

  • By Peter Brooks, independent author and consultant in service governance
  • March 2015
  • Best Practice, Continual Service Improvement (CSI), Governance, IT services, ITIL, Service management, Value

An organization needs clarity and transparency to show leaders and boards of directors how well it’s operating, but without everybody having to become accountants!

AXELOS Career Paths – your professionalism journey starts here Blog

AXELOS Career Paths – your professionalism journey starts here

  • By Karen Pole, Learning and Development Consultant
  • March 2015
  • Best Practice, Career Planning, CPD, IT service management (ITSM), Learning, Project and programme management (PPM), Recruitment, Skills

Professionalism is about understanding the specialist skills and knowledge you need in your job role and AXELOS' best practice qualifications can help provide know-how, but you also need to...

ITIL® – Why ‘Adopt and Adapt’ is the Only Way to Go Blog

ITIL® – Why ‘Adopt and Adapt’ is the Only Way to Go

  • By Colin Rudd, IT Service Management Consultant, itEMS
  • March 2015
  • Best Practice, Capabilities, Change management, IT service management (ITSM), ITIL, Processes, Service Management

Successfully implementing IT Service Management solutions requires wider cultural transformation than just planning projects to introduce new processes.

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