Welcome to the AXELOS Community Feed

Here you can see all the great content that AXELOS Community has to offer, as well as all the AXELOS Blog Content! If you want to submit something to the Community feed, just get in touch. When you're done here, remember to visit the AXELOS Community Forums!
Join our Community
Cyber Resilience: what does it mean to the board and why do they need to care? Blog

Cyber Resilience: what does it mean to the board and why do they need to care?

  • By Ian Davies - Deputy Chairman of BMT Group and Senior Independent Director at the Institute of Chartered Accountants in England and Wales
  • January 2015
  • Best Practice, Cyber Resilience, Frameworks, Risk Management

Discussion of the importance of cyber resilience issues to companies and their Board members, looking at the ownership and approaches to cyber resilience and cyber security issues.

ITSM - a journey to acceptance in business Blog

ITSM - a journey to acceptance in business

  • By Eddie Vidal - ITSM Professional and Service Desk Manager
  • November 2014
  • Best Practice, Business solutions, IT Service Management (ITSM), IT Services, ITIL, Service Management

Blog post from ITSM Professional and Service Desk Manager Eddie Vidal on how IT Service Management (ITSM) is becoming increasingly important and accepted in business.

Cyber Resilience: Bridging the Business and Technology Divide White Paper White paper

Cyber Resilience: Bridging the Business and Technology Divide White Paper

  • Cyber Resilience, Cyber security, Cyber-Attack, Incident management, Threats, Vulnerability

This paper looks at how likely it is that your organization will suffer a security breach, how much that breach is likely to cost, and what you should be doing to protect your organization.

IT service management and cloud computing Case study

IT service management and cloud computing

  • Cloud Computing, Cloud services, Customer Experience, Customer needs, IT Service Management (ITSM), IT services, ITIL, Service Management

This White Paper sets out to describe at a high level what cloud computing is, how cloud computing is a disruptive innovation and what this means to IT organizations across the globe.

Building Service Monitoring as a Service with an Eye on the Cloud: Service Monitoring as a Strategic Opportunity Blog

Building Service Monitoring as a Service with an Eye on the Cloud: Service Monitoring as a Strategic Opportunity

  • By Carroll Moon, Senior Architect for Cloud Service Management, Microsoft Services
  • September 2014
  • Cloud Computing, Customer Experience, IT Services, Management, Service Management, Strategy Execution

Senior Architect for Cloud Service Management at Microsoft Carroll Moon from Microsoft services shares his thoughts on Service monitoring.

Maximize the synergies between ITIL® and DevOps Case study

Maximize the synergies between ITIL® and DevOps

  • Best practice, DevOps, Frameworks, IT Service Management (ITSM), IT services, ITIL, Methodologies, Service Management

This white paper describes the synergies between ITIL best practices and DevOps (development and operations) practices.

Evolving Programme Governance Models in a Digital World White Paper Case study

Evolving Programme Governance Models in a Digital World White Paper

  • Governance, Management, MSP, Programme management, Stakeholder management

This paper explores how programme and project governance structures have been adapted in programmes with significant IT components. It describes and critiques different models in place that try to...

Synergies between ITIL® and Knowledge-Centered Support White Paper Case study

Synergies between ITIL® and Knowledge-Centered Support White Paper

  • Best practice, Customer Engagement, ITIL, Management

The paper offers the reader information and guidance on the interaction and cooperation between ITIL and KCS. It illustrates the fact that ITIL and KCS are collaborative, and organizations that...

Best Practice in the Cloud: An Introduction Using ITIL® to Seize the Opportunities of the Cloud White paper

Best Practice in the Cloud: An Introduction Using ITIL® to Seize the Opportunities of the Cloud

  • Best practice, Cloud Computing, Cloud services, IT Service Management (ITSM), IT services, ITIL, Learning

The purpose of this white paper is to introduce the challenges of managing an IT environment in a cloud setting

Integrating Six Sigma and ITIL® for continual service improvement White paper

Integrating Six Sigma and ITIL® for continual service improvement

  • Capabilities, Change management, Frameworks, IT Service Management (ITSM), ITIL, Methodologies, Processes, Service Management

White Paper discussing how to integrate quality processes into a continual improvement scheme using Six Sigma and ITIL.

< 1 ... 70 71 72 ... 77 >