If you require a copy of your certificate and you completed your exam with PeopleCert, please contact PeopleCert directly.
If you completed your exam with another Examination Institute (Acquiros, APMG, BCS, EXIN, Loyalist), or you are unsure which Examination Institute you completed your exam with, complete the Candidate Verification form. AXELOS is then able to provide you with a validation letter confirming your qualification. Please send a completed copy of your Candidate Verification form to [email protected].
If you do not know who your exam was with, please contact your course provider for further information.
Unfortunately, AXELOS is unable to provide certificate reprints.
Yes. You need to have subscribed to My AXELOS, have verified your certificate against our Successful Candidate Register and have logged 20 points of CPD activities for any of the following certifications: ITIL®, PRINCE2®, PRINCE2 Agile® or MSP® to be able to claim a digital badge.
Note: if you subscribe to My AXELOS within 90 days of passing your exam you will be awarded your first digital badge automatically.
You can choose to take your examination via our Accredited Examination Institute, PeopleCert.
You can find information on their website about taking your exam in or nearest your location, which examination formats are offered, on or offline, fees and how to book your exam. Should you need any help or advice with booking your exam, you can also contact PeopleCert directly.
Details of candidates who have opted to appear on the register will appear approximately 4 - 6 weeks following the issue of their results.
If after this period your name does not appear, and you completed your exam with PeopleCert, please contact PeopleCert directly.
To become a training provider in delivering AXELOS products you need to be an Accredited Training Organization (ATO) or Affiliate and hold a current AXELOS licence (signed IP licence agreement).
An ATO is accredited by PeopleCert, AXELOS' Examination Institute (EI) and licensed by AXELOS to run training courses leading to AXLEOS certifications. An Affiliate is a third-party training company that enters into a commercial arrangement with an ATO, is approved by PeopleCert and is licenced by AXELOS to deliver training.
A training provider must complete the accreditation process with PeopleCert, to become an ATO and/or Affiliate. PeopleCert will assess the training organization, trainer(s), and training material to ensure they meet the quality criteria.
In order to be accredited as a Trainer, each applicant must:
- Hold the AXELOS certification in the subject or subjects they intend to train
- Have a minimum of three years’ practical experience in the subject
- Demonstrate the ability to manage, run and deliver training courses
- Have a minimum of 10 days’ experience delivering classroom-based training (this could be as ‘Trainer under instruction’):
- This may include delivering AXELOS courses with an accredited trainer present.
- Where their experience does not come directly from an AXELOS product, the applicant trainer must have delivered material in a related subject for the minimum period of three years to demonstrate competence as a trainer.
- Their subject knowledge will then be assessed by the EI. Course delivery will be monitored in the classroom, including checking feedback from delegates. If there is a problem in the classroom the assessor may stop the course if a suitable alternative trainer cannot be assigned.
- The certification-specific criteria for a trainer is detailed in annexes D and E of the ATO brochure.
For queries regarding any costs or fees, please contact PeopleCert directly. If you wish to continue with an application to become an AXELOS partner, your next step is also to contact and speak to PeopleCert to start your accreditation process to become an ATO.
Upon registration, you will be sent an email asking you to activate your account (don’t forget to check your spam folder for this). Please make sure your account has been activated, otherwise you will not be able to log in.
Please try the ‘Reset password’ function to try to log in.
If none of the above apply or have worked, please complete our contact form. Include a short description of the problem to include; what page were you on, what were you trying to do, what happened – did you get an error message? Yes (what was it)/No, were you directed to a different page?
If you have any questions about your order, including shipping rates and estimated delivery times, please contact our delivery partner at [email protected] or on 0333 200 2425.