Develop essential skills for the digital era

We are in a time of unprecedented change...

Professionals need to keep their digital skills up-to-date to meet changing organizational needs.

Introducing the ITIL 4 Managing Professional (MP) Modules - your next step after ITIL 4 Foundation.

 

As customer demand increases, organization's need to deliver effective IT-enabled digital services.
But if IT leaders and professionals want to meet these changing needs and remain competive, they need to upskill.

ITIL 4 Foundation certified candidates can take any of the four brand new modules in the ITIL 4 Managing Professional (MP) stream:

ITIL 4 Specialist: Create, Deliver and Support (CDS) - NOW LIVE
ITIL 4 Strategist: Direct, Plan and Improve (DPI) - NOW LIVE
ITIL 4 Specialist: Drive Stakeholder Value (DSV) - EARLY 2020
ITIL 4 Specialist: High Velocity IT (HVIT) - EARLY 2020

 

Ready to take the next step?

Find your nearest training centre by visiting PeopleCert, our official Examination Institute.

 

The ITIL 4 Managing Professional modules provide you with practical and technical knowledge that helps you run successful IT-enabled services, teams and workflows.

Available to take now!

ITIL 4 MP: CDS will help you to become a 'Specialist' who can:
✓ Effectively measure service performance and improve efficiencies
✓ Integrate new technologies into IT and digital services

ITIL 4 MP: DPI will help you to become a 'Strategist' who can:
✓ Build strong and effective strategic direction and break down siloes
✓ Direct organizational change and develop essential change management techniques.

Available to take in early 2020!

ITIL 4 MP: DSV will help you to become a 'Specialist' who can:
✓ Effectively manage stakeholders to shape customer demand
✓ Integrate CX and UX design, and customer journey mapping to optimize the customer experience.

ITIL 4 MP: HVIT will help you to become a 'Specialist' who can:
✓ Integrate the digital product lifecycle with ITIL’s core operating model to meet business goals
✓ Optimize and continually improve flow to create value in high velocity environments.

And if you take all four modules, you will earn the ITIL 4 Managing Professional Designation.
You must be an ITIL 4 Foundation certified professional before you can take any of the ITIL 4 Managing Professional modules.

 

ITIL 4

Watch our animation series to discover more about the ITIL 4 Managing Professional (MP) modules

ITIL 4 MP: Create, Deliver and Support Create an effective and streamlined service management function. Watch our animation to find out more
ITIL 4 MP: Direct, Plan and Improve Lead IT teams and create optimized, modern digital services. Watch our animation to find out more
ITIL 4 MP: Drive Stakeholder Value - available 28 February 2020 Manage stakeholders and create personalized services that exceed expectations.
ITIL 4 MP High Velocity IT - available 28 February 2020 Drive your organization towards a high velocity IT environment to remain relevant in the digital era.
ITIL 4 MP Transition Module for ITIL Experts or those with 17 ITIL v3 credits Be an ITIL 4 Trailblazer and fast track your career to the ITIL 4 MP designation. Discover more.

Ready to take the next step?

Find your nearest training centre by visiting PeopleCert, our official Examination Institute.

 

 

The ITIL 4 Managing Professional manuals are now available for purchase either as a package or individually from our official publisher TSO.

 

The Future is Built on ITIL