ITIL is Updating in 2018

What we know so far:

  • The core elements of ITIL will remain and will continue to derive from the experiences of thousands of specialists and experts. Research has confirmed that ITIL remains best practice for the ITSM industry.
  • The update will include practical guidance on how ITIL is adopted in conjunction with practices such as DevOps, Agile and Lean.
  • Individuals who have already certified will have their current certifications recognised in the new scheme.
  • This will be a community-led initiative. We actively encourage practitioners to provide insight and feedback to directly influence the update via the Global Research Programme.

ITIL's Lead Architect Team

To support this community lead initiative we have also assembled a team of Lead Architects from across the globe to lead the update. We have held a series of workshops in London to bring the architects together. This has sparked some excellent ideas and innovations to help push ITIL forwards.

To find out more about the team behind the ITIL update, watch our video series featuring the members of the Lead Architect team.

  • Jan 18 Workshop
  • Oct 17 Workshop
  • ITIL on the road

Members of the Lead Architect team that attended the January workshop were Barclay Rae (itSMF UK), Lou Hunnebeck (Fruition Partners, US), Stuart Rance (Optimal Service Management, UK), Troy DuMoulin (Pink Elephant, US), Mauricio Corona PhD (BP Gurus, Mexico), Takashi Yagi (itSMF Japan), Erin Casteel (Veridity, Australia) Roman Zhuravlev (AXELOS), Akshay Anand (AXELOS), and Phil Hearsum (AXELOS).

See how the team think the ITIL update will keep businesses competitive.

Members of the Lead Architect team that attended the October workshop were Barclay Rae (itSMF UK), Lou Hunnebeck (Fruition Partners, US), Stuart Rance (Optimal Service Management, UK), Marcel Foederer (ITPreneurs, The Netherlands), Troy DuMoulin (Pink Elephant, US), Roman Zhuravlev (AXELOS), Akshay Anand (AXELOS), and Phil Hearsum (AXELOS). Connected via webinar we had Mauricio Corona PhD (BP Gurus, Mexico), Takashi Yagi (itSMF Japan) and Erin Casteel (Veridity, Australia).

See how the team think the ITIL update will keep businesses competitive.

Since we announced the ITIL update, AXELOS has been out on the road talking about the exciting things we have been working on. Take a look at where we've been or come and visit us at any of these future events!

itSMF USA FUSION, October 2017

AXELOS announces the upcoming ITIL update at itSMF USA Fusion 2017. Read the full press release here.

itSMF Japan, November 2017

itSMF Japan 2017In November some of the AXELOS team went to Tokyo to meet key partners and corporates in the region, and to support itSMF Japan’s Annual conference. We spread the word about the ITIL update and the ‘More than Meets the I’ campaign.

 

 

Grand India Roadshow, February 2018

Grand India Roadshow 2018AXELOS along with PeopleCert, embarked on an India road trip visiting Bangalore, Pune, New Delhi, Hyderabad and Chennai. They spread the word about how the ITIL update can help India companies and how the ‘More than Meets the I’ campaign is promoting ITIL’s impact in India.

 

 

Pink Elephant Annual Conference, USA February 2018

In February the AXELOS team attended Pink18 in Orlando. Here we shared some insights about the ITIL update in a Pink Power Hour and recorded some ITIL advocates talking about what ITIL means to them!

You can watch all our interviews and presentations at Pink18 here.

 

 

New Horizons International Conference, March 2018

New Horizons International Conference 2018In March the AXELOS team headed back to Orlando to talk about the update at the New Horizons Conference.
 

 

SDI - 12-14 March 2018, Birmingham, UK

In mid-March the AXELOS team travelled to Birmingham to present about the ITIL update, survey delegates on certain details about the new scheme, and help celebrate at the SDI Awards!

Watch some of our interviews and presentations at SDI 18

 

Service Management Dag - 21-22 March 2018, Hertogenbosch, The Netherlands

Service Management Dag - 21-22 March 2018, Hertogenbosch, The Netherlands

Roman Zhuravlev and Akshay Anand travelled to the Netherlands to coordinate a workshop with key ITSM professionals, focusing on the ITIL update.

 

 

itSMF Sweden - 11-12 April, Stockholm, Sweden

itSMF Sweden - 11-12 April, Stockholm, Sweden

ITIL Ambassador, Akshay Anand, travelled to itSMF Sweden to talk about the ITIL Update among other topics.

 

Get involved in the update

Join the development community and play a part in the future of ITIL.

Join the Programme