ITIL is Updating in 2018

What we know so far:

  • The core elements of ITIL will remain and will continue to derive from the experiences of thousands of specialists and experts. Research has confirmed that ITIL remains best practice for the ITSM industry.
  • The Update will include practical guidance on how ITIL is adopted in conjunction with practices such as DevOps, Agile and Lean.
  • Individuals who have already certified will have their current certifications recognised in the new scheme.
  • This will be a community-led initiative. We actively encourage practitioners to provide insight and feedback to directly influence the update via the Global Research Programme.

Meet the team behind the ITIL update

We have assembled a team of experts from across the globe to work on the update.

Members of the Lead Architect team of experts include Barclay Rae (itSMF UK), Lou Hunnebeck (Fruition Partners, US), Stuart Rance (Optimal Service Management, UK), Marcel Foederer (ITpreneurs, NL), Troy DuMoulin (Pink Elephant, US), Mauricio Corona PhD (BP Gurus, Mexico), Takashi Yagi (itSMF Japan), Erin Casteel (Veridity, Australia) Roman Zhuravlev (AXELOS), Akshay Anand (AXELOS), and Phil Hearsum (AXELOS).

To find out more about the team behind the ITIL update, watch our video series featuring the members of the Lead Architect team.

Get involved in the update

Join the development community and play a part in the future of ITIL.

Join the Programme