ITIL® Update

AXELOS is currently working on ITIL 4, a community and industry-led initiative. Since we announced the update at FUSION 2017, we’ve been working with a team of industry experts based around the globe, including 150 content writers, reviewers and contributors from the wider IT industry.

We have also created the ITIL Development Group, now at 2,000+ members, which has helped steer the development of ITIL 4 and continues to do so.

If you would still like to be involved, you can join the ITIL Development Group here.

Research has confirmed that ITIL remains best practice for the ITSM industry. Therefore, the core elements of ITIL will remain and will continue to derive from the experiences of thousands of specialists and experts. The update will include practical guidance on how to shape and tailor your IT management strategy in the increasingly complex modern environment.

Visit the ITIL on the road section below to learn more about our upcoming events around the world.

  • Jan 18 Workshop
  • Oct 17 Workshop
  • ITIL on the road

Members of the Lead Architect team that attended the January workshop were Barclay Rae (itSMF UK), Lou Hunnebeck (Fruition Partners, US), Stuart Rance (Optimal Service Management, UK), Troy DuMoulin (Pink Elephant, US), Mauricio Corona PhD (BP Gurus, Mexico), Takashi Yagi (itSMF Japan), Erin Casteel (Veridity, Australia) Roman Zhuravlev (AXELOS), Akshay Anand (AXELOS), and Phil Hearsum (AXELOS).

See how the team think the ITIL update will keep businesses competitive.

Members of the Lead Architect team that attended the October workshop were Barclay Rae (itSMF UK), Lou Hunnebeck (Fruition Partners, US), Stuart Rance (Optimal Service Management, UK), Marcel Foederer (ITPreneurs, The Netherlands), Troy DuMoulin (Pink Elephant, US), Roman Zhuravlev (AXELOS), Akshay Anand (AXELOS), and Phil Hearsum (AXELOS). Connected via webinar we had Mauricio Corona PhD (BP Gurus, Mexico), Takashi Yagi (itSMF Japan) and Erin Casteel (Veridity, Australia).

See how the team think the ITIL update will keep businesses competitive.

We want to reassure the community that certifications achieved in the current version will remain valid in the new scheme.

Since we announced the ITIL update, AXELOS has been out on the road talking about the exciting things we have been working on. Take a look at where we've been or come and visit us at any of these future events!

itSMF USA FUSION, October 2017

AXELOS announces the upcoming ITIL update at itSMF USA Fusion 2017. Read the full press release here.

itSMF Japan, November 2017

itSMF Japan 2017In November some of the AXELOS team went to Tokyo to meet key partners and corporates in the region, and to support itSMF Japan’s Annual conference. We spread the word about the ITIL update and the ‘More than Meets the I’ campaign.

 

 

Grand India Roadshow, February 2018

Grand India Roadshow 2018AXELOS along with PeopleCert, embarked on an India road trip visiting Bangalore, Pune, New Delhi, Hyderabad and Chennai. They spread the word about how the ITIL update can help India companies and how the ‘More than Meets the I’ campaign is promoting ITIL’s impact in India.

 

 

Pink Elephant Annual Conference, USA February 2018

In February the AXELOS team attended Pink18 in Orlando. Here we shared some insights about the ITIL update in a Pink Power Hour and recorded some ITIL advocates talking about what ITIL means to them!

You can watch all our interviews and presentations at Pink18 here.

 

 

New Horizons International Conference, March 2018

New Horizons International Conference 2018In March the AXELOS team headed back to Orlando to talk about the update at the New Horizons Conference.
 

 

SDI - 12-14 March 2018, Birmingham, UK

In mid-March the AXELOS team travelled to Birmingham to present about the ITIL update, survey delegates on certain details about the new scheme, and help celebrate at the SDI Awards!

Watch some of our interviews and presentations at SDI 18

 

Service Management Dag - 21-22 March 2018, Hertogenbosch, The Netherlands

Service Management Dag - 21-22 March 2018, Hertogenbosch, The Netherlands

Roman Zhuravlev and Akshay Anand travelled to the Netherlands to coordinate a workshop with key ITSM professionals, focusing on the ITIL update.

 

 

itSMF Sweden - 11-12 April, Stockholm, Sweden

itSMF Sweden - 11-12 April, Stockholm, Sweden

ITIL Ambassador, Akshay Anand, travelled to itSMF Sweden to talk about the ITIL Update among other topics.

 

 

The Professional Service Management Awards 2018 - 5 June, London, UK

Grand India Roadshow 2018Grupo Bimbo won the inaugural ITIL® Experience Award: Collaborating for Success at itSMF UK's Professional Service Management Awards.

 

 

SITS 18 - 5-6 June, London, UK

Service Desk ShowThe AXELOS team had a great time at the Service Desk Show this year hearing the reasons why people 'Love ITIL'. We hope you managed to drop by for a beer. Akshay Anand also presented the Monday afternoon keynote: 'The Art And Science Of Updating ITIL'.

 

 

Serview Congress - BMPK18 14-18 May, Seeheim-Jugenheim, Germany

Public Sector ShowThis year Margo Leach presented the keynote at BMPK18 talking about the future of best practice. Akshay Anand also presented 'The Art and Science of Updating ITIL'.

 

 

Public Sector Show - 26 June, London, UK

Public Sector ShowThe AXELOS team were at the Public Sector Show talking about developments across the portfolio.

 

 

Get involved in the update

Join the development community and play a part in the future of ITIL.

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