As part of ongoing international expansion, AXELOS has made ITIL Practitioner – the new certification of the world’s most widely adopted service management framework – available in four further languages.
ITIL was first released more 25 years ago and now a quarter of a million exams are taken each year across all ITIL levels of qualifications. ITIL Practitioner launched in the UK in February 2016 and is now available in German, French, Japanese and Latin American Spanish.
The certification equips ITSM (IT service management) professionals with skills to successfully adopt and adapt ITIL to improve service management capabilities - organizational change management, communication, metrics and measurement - in line with business goals.
It is the next step after ITIL Foundation for professionals who have already learned the basics of ITSM and the business value of well-designed and delivered services. ITIL Practitioner is a fundamental enabler for applying valuable specialist skills acquired in the ITIL Intermediate Lifecycle and Capabilities qualifications.
AXELOS CEO Peter Hepworth said: “ITIL Practitioner was developed to better meet the needs of ITSM professionals who told us they wanted more practical elements to complement ITIL guidance, advising them on how to adopt and adapt.
“These four new translations will help us meet growing demand for ITIL Practitioner as it continues to grow around the world.”
ITIL Practitioner is the most significant recent evolution in the ITIL best practice framework, which was first introduced by the UK Government in 1989 and is now used in more than 150 countries with more than a quarter of a million ITIL certifications awarded around the world each year.
The accompanying publication, “ITIL Practitioner Guidance”, covers the skills and practical application of knowledge and is available from the AXELOS Store, the TSO website and Amazon.
See our ITIL Practitioner section for more information.
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