Latest blogs from AXELOS

The Incident Manager: five vital skills for success

  • 29 April 2016
  • Capabilities, Communication, ITIL, Processes, Roles, Skills
Incident Managers are crucial to IT service operations in any organization. When something goes wrong, they provide immediate support, commanding...

Out of the classroom and into the workplace: the value of ITIL® Practitioner

  • 27 April 2016
  • Change management, Continual Service Improvement (CSI), IT Service Management (ITSM), ITIL, Processes, Roles
Nicola Reeves, Service Management Consultant at Hewlett Packard Enterprise, describes the value ITIL® Practitioner brings to organizations...

The universal value of project and programme management skills

  • 25 April 2016
  • CPD, Learning, MSP, PRINCE2, Programme management, Project and programme management (PPM), Project management, Skills
Project and programme management are key to successful leadership in organizations.

The learning journey – a continuing process

  • 20 April 2016
  • Capabilities, CPD, ITIL, Learning, PRINCE2, Skills
Starting down the path of lifelong learning is principally about one thing: making a difference.The more you learn, the bigger difference you will...

ITSM challenges – the benefits of good training

  • 20 April 2016
  • IT Service Management (ITSM), ITIL, Knowledge management, RESILIA, Skills, Training
One-hundred percent of US Fortune 100 companies use the ITIL framework to manage, govern and keep their IT environment safe, so why isn’t...

Managing change at work

  • 18 April 2016
  • Behaviour, Capabilities, Change management, Cloud services, Communication, IT Service Management (ITSM)
In IT and ITSM, we’re living in the age of change – and that change is accelerating.

Using ITIL Practitioner across a range of IT job roles

  • 15 April 2016
  • Capabilities, IT Service Management (ITSM), ITIL, Qualifications, Skills, Training
When I first learnt about ITIL Practitioner, I was somewhat sceptical about its value and, in particular, how it would work for candidates with a...

8 Things that Stand Out in the New ITIL Practitioner Guidance Book

  • 13 April 2016
  • Change management, Continual Service Improvement (CSI), IT Service Management (ITSM), ITIL, Processes, Value
This blog isn’t meant to be a review of the new ITIL Practitioner Guidance publication, although you might feel it sails close, and instead...

Stakeholder management best practice for project and programme management

  • 11 April 2016
  • Communication, MSP, PRINCE2, Processes, Project and programme delivery, Project management, Requirements, Stakeholder management
Managing projects and programmes differs based on the objectives each tends to have.

Does cyber risk reduce the viability of your business?

  • 08 April 2016
  • Behaviour, Cyber-attack, Requirements, RESILIA, Threats
Does it matter whether companies can predict their future and the potential impact of cyber risk?
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