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Latest blogs from AXELOS

ITIL update: IT Service Management Evolved

  • 21 December 2017
  • Capabilities, Communication, Frameworks, ITIL, Service management, Value
For decades, IT has been operating in silos; separate tribes doing what they do and doing it well – but not doing it together.

PPM into 2018: converging on common project understanding

  • 19 December 2017
  • Best Practice, Communication, Processes, Project management, Skills
Convergence is founded on having a common understanding of project management and its underlying concepts and will be vital for project managers in...

How to be ready: the need for speed in ITSM 2018

  • 15 December 2017
  • Change management, Incident management, IT Service Management (ITSM), ITIL, PRINCE2, Service management
Organizations’ ability to react to this in 2018 – especially in ITSM – will be the difference between surviving and thriving or...

What people skills to consider when creating a team

  • 13 December 2017
  • PRINCE2, Project management, Project sponsorship, Skills, Stakeholder management, Task management
What have all the successful teams throughout history had in common?

More than meets the I: a deep foundation for IT service management

  • 11 December 2017
  • Continual Service Improvement (CSI), IT Service Management (ITSM), ITIL, Processes, Service management, Value
ITIL provides a deep foundation when it comes to IT Service Management. One of the reasons is because ITIL is a framework that focuses on aligning...

ITIL update: Evolution and Integration

  • 08 December 2017
  • Agile, Customer experience, Governance, IT Service Management (ITSM), ITIL, Service management
ITIL® has always been dynamic. Now it's time to update ITIL again and we want organizations to see how they can leverage ITIL’s ideas...

The importance of digital badges

  • 06 December 2017
  • Career progression, CPD, Digital badges, Learning from experience, Professional development, Skills
Last week London hosted the Modern Employment and Digital Credentials conference and I was delighted to be one of the speakers talking about the...

2018: the time comes for project managers

  • 04 December 2017
  • Agile, Communication, Customer experience, Leadership, Project management, Skills
The need to be both waterfall and agile in projects has hit a lot of project managers in 2017.

ITIL, DevOps and the search for silver bullets

  • 01 December 2017
  • Agile, DevOps, Frameworks, IT Service Management (ITSM), ITIL
Another day, another IT framework – or that’s how it could seem to ITSM practitioners in 2017.