Latest blogs from AXELOS

Building and sustaining resilient behaviours in the face of growing cyber-attacks – a Financial Services perspective

  • 28 February 2018
  • Behaviour, Cyber security, Cyber-attack, RESILIA, Sensitive data, Training
The banking and personal savings sector is a prime target for hackers, which is no surprise when that's where the money is!

Essential ITSM tips for 2018

  • 26 February 2018
  • Best Practice, Customer experience, Frameworks, IT services, ITIL, Problem management, Skills
2017 was the year of the 'lean IT' revolution, trying to bring frameworks together and figuring out how they can all work together.

Tips for managing transformation and change

  • 23 February 2018
  • Benefits realization, Change management, Communication, IT transformation, Maturity models, Project and Programme Management (PPM)
Scott Harberd shares his experience of implementing PPM software during a period of transformation for one of the UK’s largest airlines.

The Future of IT Service Management

  • 21 February 2018
  • Best practice, Digital transformation, IT Service Management (ITSM), Service management, Skills
We are going through a light-speed technology revolution: from IT modernization to digital transformations and the internet of things (IoT).

How to remain a visible project manager in your organization

  • 19 February 2018
  • Communication, Professional development, Project management, Roles, Value
Working on assignment five days a week means it’s not always easy for project managers to 'reach back' to their own organization.

Making complex projects more profitable and predictable

  • 16 February 2018
  • Behaviour, Benefits realization, Project management, Project planning, Roles, Strategic objectives
Complex projects are characterized by a huge variety of inputs and this creates a challenging environment in which to make decisions.

PRINCE2 templates – benefits management approach

  • 14 February 2018
  • Benefits realization, Change management, PRINCE2, Project management, Requirements, Roles
In PRINCE2®, the benefits management approach defines the management actions and reviews you need to ensure that the project’s outcomes...

ITIL Expert and ITIL Practitioner – value in having both

  • 12 February 2018
  • Continual Service Improvement (CSI), Frameworks, ITIL, Professional development, Value
As a consultant, ITIL® gives me the framework to organize and help IT organizations deliver value to customers.

Personal data and GDPR: handing over the “car keys” with confidence

  • 09 February 2018
  • Cyber resilience, RESILIA, Risk management, Sensitive data, Training
Handing over personal data to an organization is like lending your expensive sports car to a neighbour and trusting them to keep it safe and sound.

How and why to focus on value for customers in service management

  • 07 February 2018
  • Agile, Customer engagement, IT Service Management (ITSM), ITIL, Value
ITIL Practitioner features “Focus on Value” as one of its 9 Guiding Principles. Here, Adam McCullough considers the concept of value in...
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