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Latest blogs from AXELOS

Why ITIL Practitioner is invaluable for small businesses

  • 31 July 2017
  • Continual Service Improvement (CSI), Frameworks, IT Service Management (ITSM), ITIL, Processes, Project management
The structuring principles of ITIL® Practitioner were valuable for a project with a business which, though small in size, has ambitious plans...

Business Service Management (BSM) and ITIL: delivering value

  • 28 July 2017
  • ITIL, Leadership, Processes, Service catalogue, Service management, Value
Business service management (BSM) is about bringing value to a business through matching overall business objectives with IT.

What happens when your cyber-attack hits the headlines?

  • 26 July 2017
  • Cyber security, Cyber-attack, Processes, RESILIA, Threats, Vulnerability
AXELOS' ‘Cyber Stories from the Frontline’ bring to life the reality of cyber-crime for organizations today – and from the...

ITIL Practitioner: a different way of thinking about ITSM

  • 24 July 2017
  • Collaboration, Customer engagement, IT Service Management (ITSM), ITIL, Strategy execution, Value
IT Service Lead for Computacenter – and mentor for new ITSM graduate trainees – John Charalambous shares his experience of training in...

Measuring business value in ITSM

  • 21 July 2017
  • Continual Service Improvement (CSI), IT service management (ITSM), IT services, ITIL, Value
How do people working in ITSM measure success and – more importantly – what should they measure?

How to use ‘lessons learned’ to reduce project failure

  • 19 July 2017
  • Leadership, Learning from experience, PRINCE2, Project management, Requirements, Value
AXELOS research suggests learning from mistakes makes good business sense and reduces the chance for future project failure. Ana Bertacchini...

ITIL Practitioner – a practical guide to ITSM

  • 17 July 2017
  • Business solutions, Change management, Continual Service Improvement (CSI), IT Service Management (ITSM), ITIL, Value
ITIL Practitioner helps organizations align IT with the business and its 9 Guiding Principles teach new competencies about change management...

PMOs and project reviews – building project management excellence

  • 13 July 2017
  • P3M3, Processes, Project management, Project management office, Skills, Training
Organizations invest in training project managers but PMOs and project reviews are key to establishing processes to ensure this knowledge is...

Localization in a Global Market – the ongoing AXELOS journey

  • 11 July 2017
  • Agile, Best Practice, Communication, Processes, Value
Attending the LocWorld 2017 conference enabled our Translations Manager to share AXELOS' localization processes, progress and best...

ITIL Practitioner Exam – Top Tips

  • 07 July 2017
  • Certification, Critical success factors, Examinations, IT Service Management (ITSM), ITIL, Qualifications
Passing the ITIL® Practitioner certification is a significant achievement. It shows you can take the ITIL framework and adapt it to real-life...
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