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July 2017
Latest blogs from AXELOS
Why ITIL Practitioner is invaluable for small businesses
31 July 2017
Continual Service Improvement (CSI), Frameworks, IT Service Management (ITSM), ITIL, Processes, Project management
The structuring principles of ITIL® Practitioner were valuable for a project with a business which, though small in size, has ambitious plans...
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Business Service Management (BSM) and ITIL: delivering value
28 July 2017
ITIL, Leadership, Processes, Service catalogue, Service management, Value
Business service management (BSM) is about bringing value to a business through matching overall business objectives with IT.
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What happens when your cyber-attack hits the headlines?
26 July 2017
Cyber security, Cyber-attack, Processes, RESILIA, Threats, Vulnerability
AXELOS' ‘Cyber Stories from the Frontline’ bring to life the reality of cyber-crime for organizations today – and from the...
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ITIL Practitioner: a different way of thinking about ITSM
24 July 2017
Collaboration, Customer engagement, IT Service Management (ITSM), ITIL, Strategy execution, Value
IT Service Lead for Computacenter – and mentor for new ITSM graduate trainees – John Charalambous shares his experience of training in...
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Measuring business value in ITSM
21 July 2017
Continual Service Improvement (CSI), IT service management (ITSM), IT services, ITIL, Value
How do people working in ITSM measure success and – more importantly – what should they measure?
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How to use ‘lessons learned’ to reduce project failure
19 July 2017
Leadership, Learning from experience, PRINCE2, Project management, Requirements, Value
AXELOS research suggests learning from mistakes makes good business sense and reduces the chance for future project failure. Ana Bertacchini...
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ITIL Practitioner – a practical guide to ITSM
17 July 2017
Business solutions, Change management, Continual Service Improvement (CSI), IT Service Management (ITSM), ITIL, Value
ITIL Practitioner helps organizations align IT with the business and its 9 Guiding Principles teach new competencies about change management...
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PMOs and project reviews – building project management excellence
13 July 2017
P3M3, Processes, Project management, Project management office, Skills, Training
Organizations invest in training project managers but PMOs and project reviews are key to establishing processes to ensure this knowledge is...
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Localization in a Global Market – the ongoing AXELOS journey
11 July 2017
Agile, Best Practice, Communication, Processes, Value
Attending the LocWorld 2017 conference enabled our Translations Manager to share AXELOS' localization processes, progress and best...
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ITIL Practitioner Exam – Top Tips
07 July 2017
Certification, Critical success factors, Examinations, IT Service Management (ITSM), ITIL, Qualifications
Passing the ITIL® Practitioner certification is a significant achievement. It shows you can take the ITIL framework and adapt it to real-life...
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