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Latest blogs from AXELOS

Finding the balance between technology and business – a career in project management

  • 29 March 2019
  • Behaviour, Certification, Governance, PRINCE2, Professional development, Project management, Qualifications, Requirements
How does an engineer transform into a project manager with an eye on what a business wants?

Learn and adapt with ITIL 4 – Why stories matter!

  • 27 March 2019
  • Behaviour, Benefits realization, Collaboration, IT service management (ITSM), IT services, ITIL
What does ITIL 4 have to do with the eternal, human practice of storytelling?

A career in PPM: Making a difference

  • 25 March 2019
  • Benefits realization, Business solutions, Career progression, Certification, MSP, PRINCE2, Project management, Project planning, Skills

A career in ITSM: life-long learning in ITIL

  • 22 March 2019
  • Best practice, Certification, IT service management (ITSM), ITIL, Learning, PRINCE2, Training
IT service management before ITIL® v2 was as difficult to manage as landing on the moon and finding a state of anarchy.

What is programme management?

  • 20 March 2019
  • Benefits realization, Frameworks, MSP, Programme management, Stakeholder engagement, Strategy execution
Today’s organizations are subject to continual change. MSP represents programme management best practice and helps deliver transformational...

The problem of ITSM anti-practices: Part 2

  • 19 March 2019
  • Incident management, IT service management (ITSM), IT services, ITIL, Service management, Value
This post focuses on the weakness of workarounds, getting the value chain right and how ITIL can help eliminate ITSM anti-practices.

Beware - Disruptors at work in this area

  • 18 March 2019
  • Agile, AgileSHIFT, Business solutions, Collaboration, Customer experience, Stakeholder engagement, Value
Recently I had a fascinating meeting with the chief executive of a company who are due to disrupt an established market – this was going to...

Built on ITIL: training for transformation

  • 15 March 2019
  • Incident management, IT service management (ITSM), IT transformation, ITIL, Service catalogue, Service desk, Training
Training should be seen as part of the transformation process; an opportunity to teach people how to use a tool but also to understand the benefits...

The problem of ITSM anti-practices: Part 1

  • 13 March 2019
  • Best practice, IT service management (ITSM), IT services, ITIL, Service management, Vision
ITSM anti-practices are the bad practices that have become prevalent as organizations try to tackle service management challenges.

PRINCE2 Agile: meeting customer requirements; delivering the right product

  • 12 March 2019
  • Agile, Governance, PRINCE2, PRINCE2 Agile, Project management, Requirements, Skills
I’m often asked how to apply agile principles in project management to ensure customers get the end product they need.
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