Latest blogs from AXELOS

There is a common misconception that ITIL is a rigid set of tools, procedures, and processes and if you don't follow what’s in the books,...

No matter how sophisticated an organization’s technical controls, there is always a risk of attack. The role of the IT Security Manager is...

When embarking on any project, the hardest part is knowing where to begin. But as the Guiding Principles of ITIL Practitioner recommend, my view is...

We recently asked our community to share their experiences of misconceptions about ITIL. Our members responded by listing challenges and success...

The risk of being held to ransom is no longer just a phenomenon of the physical world - the digital world is subject to the menace of...

Should IT organizations worry about culture when adopting the ITIL® framework? Thinking that they shouldn’t is a misconception.

Programme Managers or Directors play a critical role in an organization, often acting as the conduit between strategy and execution.

Why is there an obsession with where a cyber-attack originates?

ITIL and ISO/IEC 20000, the international standard for service management, have enjoyed a long and mutually supportive relationship.

In the past 30 years the Northern Ireland Civil Service has seen an increased focus on delivering change and less on “business as usual...