Latest blogs from AXELOS

A change is as good as…its management

  • 08 July 2015
  • Agile, Behaviour, Change Management, Management, Project and programme management (PPM), Vision
If your organization doesn’t change it will probably do one thing: atrophy. It’s not sustainable to remain the same - do that, and you...

Top questions in ITIL® training

  • 07 July 2015
  • Career Planning, Certification, Examinations, IT service management (ITSM), ITIL, Learning, Qualifications, Service Management
What are the ITIL training questions that a tutor hears from trainees time and again?

P3M3® v3.0 - a giant leap forward

  • 02 July 2015
  • Best practice, Change management, Frameworks, Management, Maturity models, P3M3, Project and programme management (PPM)
The new P3M3 v3.0 best practice guidance solves a number of issues present in its previous incarnations.

The AXELOS Consulting Partner Programme - and what it means to small consultancies

  • 01 July 2015
  • Best Practice, Maturity models
This year AXELOS launched the AXELOS Consulting Partner Programme which allows consulting organizations to enter into an official partnership with...

Meaningful metrics in ITSM: it’s about the business (stupid)

  • 30 June 2015
  • IT Service Management (ITSM), IT services, Processes, Reporting, Value
IT organizations don’t tend to recognize when they have an image problem or why they should care. Though some would argue they’re...

An Agile way of working with PRINCE2®

  • 24 June 2015
  • Agile, Best Practice, PRINCE2, PRINCE2 Agile, Project and programme management (PPM), Project management, Qualifications, Training
It’s been a while since I first discovered PRINCE2 Agile®; I was part of a delivery team that I had just joined in a technical...

Process Implementation: Spotting the “Five Dysfunctions of a Team”

  • 24 June 2015
  • Best Practice, Change management, Customer engagement, Frameworks, IT Service Management (ITSM), Leadership, Processes
Process implementation in IT Service Management (ITSM) comprises the steps we take to deliver services and the changes necessary to support the...

PRINCE2 Agile - ATO views

  • 23 June 2015
  • Agile, Frameworks, PRINCE2 Agile, Project and programme management (PPM), Project Management, Training
While Scrum has become the standard for agile software product development, many Scrum users are demanding a kind of umbrella for managing more...

Making the Service Monitoring Service Viral

  • 17 June 2015
  • Best Practice, Change management, Change requests, Cloud Services, IT Service Management (ITSM), Processes
Earlier in the series, we discussed the importance of enabling features in our Service Monitoring Service that make the application teams want to...

Continual Service Improvement: The Six Steps to Success

  • 16 June 2015
  • Adopt and Adapt, Change Management, Continual Service Improvement (CSI), Frameworks, IT Service Management (ITSM), ITIL, Management, Vision
With Continual Service Improvement (CSI), the six step CSI model is my secret weapon to ensuring ITSM practitioners implement changes and service...
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