Latest blogs from AXELOS

Service management for 2021: the at-home workforce

  • 09 December 2020
  • Adopt and adapt, Best practice, ITIL, ITIL 4, Leadership, Service management
Service management leaders need to plan now for the way things are likely to go; this needs discussion and ITIL provides the framework in which to...

Project management skills for business analysts

  • 08 December 2020
  • Best practice, PRINCE2, Project management, Skills
The British Computer Society’s outline of essential business analysts (BAs) skills these days includes elements of project and programme...

A business case for 2020 Christmas celebrations

  • 04 December 2020
  • Adopt and adapt, Best practice, ITIL 4, Project planning, Risk management
Amy Metcalfe runs through the business case for 2020 Christmas celebrations. 

ITIL-certified graduates: the multiple advantages

  • 03 December 2020
  • Best practice, Career progression, Certification, ITIL, Service management, Skills
Service management has been supporting organizations for more than 30 years; but how is it going to continue delivering value for the next 30 years?

US project management: ITIL and PRINCE2 for effective change

  • 01 December 2020
  • Best practice, Certification, ITIL, PRINCE2, Project management

US project management – combining multiple methods for success

  • 27 November 2020
  • Best practice, Certification, Frameworks, PRINCE2, Project management, Stakeholder engagement
Projects in business are about change. But how well have projects in the US performed historically?  

Transforming customer journeys with ITIL 4 Drive Stakeholder Value

  • 26 November 2020
  • Customer engagement, Customer experience, Customer needs, Digital transformation, ITIL 4, Value
In the pre-Covid world, what were the most important elements of customer service interaction and what’s changed?  

Project management – an essential business skill for everyone

  • 24 November 2020
  • Best practice, Career planning, Career progression, PRINCE2, Project management
Hilary Small discusses why it's important to have people with project management-type skills.

Why you should take the fifth

  • 20 November 2020
  • Best practice, Career progression, Certification, Examinations, MSP, MSP 5th Edition, Programme management, Project management
Angela Woodward discusses why you should take the 5th edition of Managing Successful Programmes (MSP).

ITIL 4 DITS – crafting a digital vision for your future state

  • 19 November 2020
  • Agile, Business solutions, Digital transformation, ITIL 4, Vision
Erika Flora discusses crafting a digital vision for your future state with the ITIL 4 DITS module.
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