Latest blogs from AXELOS

Ask AXELOS - Creating value not cost in ITSM

  • 12 November 2014
  • Best Practice, IT Service Management (ITSM), ITIL, Processes, Service Management, Value
Blog post from AXELOS ITSM Portfolio Manager Phil Hearsum assessing now IT Service Management (ITSM) processes and systems can improve effienciency...

ITSM - a journey to acceptance in business

  • 07 November 2014
  • Best Practice, Business solutions, IT Service Management (ITSM), IT Services, ITIL, Service Management
Blog post from ITSM Professional and Service Desk Manager Eddie Vidal on how IT Service Management (ITSM) is becoming increasingly important and...

What are the Traits of the Perfect Project Manager?

  • 29 October 2014
  • Best Practice, Project and Programme Management (PPM), Project Management, Stakeholder Management
'Good PMs know it is all about the people' - Allan Thomson describes the perfect project manager in his latest blog.

Project and Programme Management's Role in ITSM Success

  • 22 October 2014
  • Best Practice, IT service management (ITSM), Programme Management, Project and programme management (PPM), Project Management, Service Management
Fresh from FUSION 2014, Frances Scarff shares her presentation subject on the role of PPM in ITSM success and how it's not just about playing...

PRINCE2® Agile: Creating Best Practice that even an "Agilista" can live with!

  • 16 October 2014
  • Agile, Best Practice, Management, Methodologies, PRINCE2 Agile, Project and programme management (PPM)
Lead author of AXELOS' PRINCE2 Agile guidance Keith Richards discusses how the two can work together to create new best practice guidance...

Building Service Monitoring as a Service with an Eye on the Cloud: Service Monitoring as a Strategic Opportunity

  • 30 September 2014
  • Cloud Computing, Customer Experience, IT Services, Management, Service Management, Strategy Execution
Senior Architect for Cloud Service Management at Microsoft Carroll Moon from Microsoft services shares his thoughts on Service monitoring.

Why Global Businesses Need to be Aware of Cultural Differences in ITSM

  • 24 September 2014
  • Customer Experience, Frameworks, IT service management (ITSM), IT Services, ITIL, Service Management
AXELOS ITSM Portfolio Manager Phil Hearsum discusses the need to be aware of and address the requirements of IT Service Management across...

PPM - Managing Upwards

  • 16 September 2014
  • Communication, Programme Management, Project and Programme Management (PPM), Project Management, Stakeholder Management
Allan Thomson, PPM Future Product Lead, AXELOS, discusses the importance of effective communication and stakeholder engagement when managing a...

Project Management in North America - a Potential Still to be Fulfilled

  • 09 September 2014
  • Best Practice, Cyber Resilience, PRINCE2, Project Management
Programme Manager Ken Gonzalez discusses how project management in North America has a long way to go to before fulfilling its potential.

AXELOS ITIL® Research: The Story

  • 03 September 2014
  • Best Practice, IT Services, ITIL, Service Management
AXELOS has published research about the perception of ITIL in the current market. The research has been well received by the community, however it&...
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