Latest blogs from AXELOS

ITIL 4 – from creating value to co-creating value in organizations

  • 20 May 2021
  • Best practice, IT service management (ITSM), ITIL 4, Value
The concept of value creation in business – according to this Forbes article – goes back to management guru Peter Drucker in 1954.

Organizational culture change – ITIL 4 and Agile methods

  • 18 May 2021
  • Agile, DevOps, IT service management (ITSM), ITIL 4, Service management, Stakeholder engagement
Changing culture in organizations – when done well – is a top-down, bottom-up approach to the way employees are treated, the way they...

Responding to digital disruption with ITIL 4

  • 14 May 2021
  • Digital transformation, IT service management (ITSM), ITIL, ITIL 4, Service management
The majority of organizations today are facing the reality of digital disruption.  

Complex problem resolution with ITIL 4 guiding principles

  • 13 May 2021
  • Incident management, ITIL 4, Problem management, Service management
There’s a dogmatic view that every complex, IT service management problem has a single root cause when very often there are actually multiple...

Vital project management techniques for financial services

  • 11 May 2021
  • PRINCE2, Project management, Service management, Stakeholder management
Certain elements of project management in financial services (and across various sectors) are set to be especially important in future.  

ITIL 4: preparing organizations for digital transformation

  • 07 May 2021
  • Agile, ITIL 4, Service management, Value
Digital transformation is about improving your digital footprint, digitalizing processes and – most importantly – changing your...

Practical implementation of marketing projects with PRINCE2

  • 06 May 2021
  • Agile, Best practice, PRINCE2, Project management
What makes marketing a challenging activity to deliver in any organization – and how does adopting a project management method help?  

ITIL 4 for undergraduates: developing tomorrow’s IT professionals

  • 04 May 2021
  • Best practice, Career planning, Career progression, Certification, ITIL
University graduates going into IT need to be better prepared than they’ve ever been before, with a different understanding of IT and...

The 5 principles of service design thinking

  • 30 April 2021
  • Best practice, Communication, Frameworks, ITIL 4, Stakeholder engagement
Developing an effective service design can be challenging, but these five core principles, coined by Marc Stickdorn, can help.  

Investing in benefits: change portfolio management with MoP

  • 29 April 2021
  • Best practice, Certification, MoP, Portfolio management, ProPath
The Management of Portfolios guidance (MoP) was created to give business leaders a “helicopter view” of change activities, including...
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