Latest blogs from AXELOS

Resolutions for IT Service Management in 2015

  • 27 January 2015
  • Best Practice, Continual Service Improvement (CSI), Information Management, IT Service Management (ITSM), IT Services, ITIL
Kevin offers his views on the current state of the ITSM profession and identifies several themes to address, in order to keep ITIL and ITSM...

What project metrics are most effective when measuring true project progress?

  • 21 January 2015
  • Project Management, Stakeholder Management
Ongoing measurement of project progress is vital. In the simplest terms, it tells you how much work has been done and what is left to do.

Building Service Monitoring as a Service with an Eye on the Cloud: The Future of Service Management in the Era of the Cloud

  • 19 January 2015
  • Best Practice, Cloud Computing, IT Services, Project Management
In this blog post, Carroll Moon discusses a some foundational points and looks at what the future for Service Management Service might look like in...

Cyber Resilience: what does it mean to the board and why do they need to care?

  • 13 January 2015
  • Best Practice, Cyber Resilience, Frameworks, Risk Management
Discussion of the importance of cyber resilience issues to companies and their Board members, looking at the ownership and approaches to cyber...

Preventing cyber attacks - it's a people thing as much as IT

  • 04 December 2014
  • Best Practice, Cyber Resilience, IT Services, Risk Management
Blog post from AXELOS Cyber Resilience Manager Mark Logsdon outlining the human as well as technological factors involved in preventing cyber...

Building on the foundation: Why take ITIL® to the next level

  • 03 December 2014
  • Frameworks, IT Service Management (ITSM), ITIL, Management, Service Management, Skills
Blog post from AXELOS ITSM Portfolio Manager Phil Hearsum outlining the importance of and options for skills development for those IT Service...

Implementing a risk strategy within your organization

  • 28 November 2014
  • Best Practice, Governance, M_o_R, Management, Risk Management
Blog post from AXELOS PPM Future Product Lead Allan Thomson outlining the importance of establishing an effective risk strategy.

Ask AXELOS - Creating value not cost in ITSM

  • 12 November 2014
  • Best Practice, IT Service Management (ITSM), ITIL, Processes, Service Management, Value
Blog post from AXELOS ITSM Portfolio Manager Phil Hearsum assessing now IT Service Management (ITSM) processes and systems can improve effienciency...

ITSM - a journey to acceptance in business

  • 07 November 2014
  • Best Practice, Business solutions, IT Service Management (ITSM), IT Services, ITIL, Service Management
Blog post from ITSM Professional and Service Desk Manager Eddie Vidal on how IT Service Management (ITSM) is becoming increasingly important and...

What are the Traits of the Perfect Project Manager?

  • 29 October 2014
  • Best Practice, Project and Programme Management (PPM), Project Management, Stakeholder Management
'Good PMs know it is all about the people' - Allan Thomson describes the perfect project manager in his latest blog.
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