HBZS Mining Rescue Services: ITIL® In a Small to Medium-Sized Business - new AXELOS Case Study

HBZS Mining Rescue Services: ITIL® In a Small to Medium-Sized Business - new AXELOS Case Study

In this case study, Czech company HBZS Mining Rescue Services discusses how adopting and adapting ITIL® made their organization's activities and services more effective.

The small to medium-sized business chose the ITIL framework to help them manage increasing demands on their IT department and structure their activities in a consistent manner to help them work in a less reactive way.

HBZS' adoption of ITIL also enabled the organization to survive the coal crisis of 2013 and 2014 when a sharp fall in the price of coal caused serious difficulties for their parent organization.

For more information, read the full case study, HBZS Mining Rescue Services: ITIL® In a Small to Medium-Sized Business.

 
HBZS Mining Rescue Services ITIL® In a Small to Medium-Sized Business Case Study Industry
Adopting and adapting ITIL® enabled HBZS Mining Rescue Services to establish better communication between the IT department and the rest of the business along with making activities more consistent and thus more effective. Read