Privacy Policy

Introduction

AXELOS Limited (“We,” “Us”) are committed to protecting and respecting your privacy.

In the course of your dealings with us, we may process personal data:

  1. we collect about you
  2. you provide us; or
  3. we receive from third parties.
     

Purpose and Scope

This privacy policy (together with our Website Terms of Use and any other documents referred in it) sets out the basis on which any such personal data will be processed by us.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.axelos.com (our “Website”) or otherwise corresponding with us by phone, email or otherwise you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is AXELOS Limited of 17 Rochester Row London SW1P 1QT.

Information We May Collect From You

We may collect and process the following data about you:

Information you give us. You may give us information about you by filling in forms on our Website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Website, subscribe to any of our services, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey and when you report a problem with our Website. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, your employment history, educational and professional qualifications.

Information we collect about you. With regard to each of your visits to our Website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page.

Information we receive from other sources. We may receive information about you if you use any of the other websites we operate, the other services we provide, or from our business partners instructed to collect information on our behalf. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies. Information on our cookie policy can be found here.

Uses Made Of the Information

We may use information we hold about you in the following ways:

Information you give to us. We will use this information:

  • to carry out our obligations arising from any agreements entered into between you and use to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased, enquired about or we feel may interest you;
  • to communicate with you to gain feedback on our products or services in order to improve them;
  • to notify you about changes to any of our services;
  • to ensure that content from our Website is presented in the most effective manner for you and for your computer.

Information we collect about you. We will use this information:

  • to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in any of the interactive features of our respective services such as our Continuing Professional Development programme, our Successful Candidates Register, and interactive forum when you choose to do so;
  • as part of our efforts to keep our Website safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of Your Information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any agreement we enter into with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you in an aggregated manner to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimization of our Website.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. However, we shall use reasonable endeavours to ensure any such disclosure is made only after suitable confidentiality obligations have been obtained from the relevant third parties.

    If AXELOS Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of Use or Terms and Conditions of Sale and other agreements; or to protect the rights, property, or safety of AXELOS Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Where you have provided prior consent for such information to be included in our Successful Candidates Register.

Where We Store Your Personal Data

We store and process your data in the EU/European Economic Area ("EEA"). All efforts are made to store and process your personal data in the EU/EEA. However, some data that we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

We will keep your personal data as long as it is required for the activity, by law and in connection with our Privacy Retention Policy, which can be requested from our DPO.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by informing us not to process it this way or, checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at:

Postal address:

The Data Protection Officer

AXELOS Limited
17 Rochester Row
London
SW1P 1QT
United Kingdom

Email: [email protected]

You have the right to ask to have any data we hold to be corrected or removed by contacting us in writing through the various avenues as indicated above.

You can find out more information about your rights and the rights to complain at the Information Commissioner’s Office (ICO) website which can be found at https://ico.org.uk.

Links to Other Websites

From time to time, our Website may contain links to and from websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may their own privacy policies and that we do not accept any responsibility or liability for any such policies. Please check these policies, where available, before you submit any personal data to these websites.

Access to Information

The Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation. We are able to provide the information held about you in a spreadsheet format.

Changes to Our Privacy Policy

AXELOS may change this policy from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.