On Monday, 21 Oct we are carrying out essential maintenance. The site may be offline for up to 12 hours, from 4pm BST.  We apologise for any inconvenience this may cause you.

Cookies

What Are Cookies?

Cookies are tiny text files stored on your browser. We use cookies to remember what's in your shopping basket and to help us to improve your experience. EU legislation states that all websites should let you know when they are using cookies. Most websites use cookies and they won't cause any harm to your device. AXELOS uses cookies to help us see which pages our customers like and which aren't working so well, so we can make improvements. Cookies don't tell us who you are or give us any personal details about you.

If you do not accept the cookies you will still be able to browse our site but some parts of the site will not work.

Which Cookies Do We Use On This Site And Why?

The table below sets out the main cookies that we use on this site and what we use them for.  

Google Analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google.

Type of cookie

Cookie name

Purpose

Functionality cookies ASP.NET _SessionId This is used by Microsoft's ASP.NET technology to identify you as a unique user. It expires when you close your browser and does not store personal data about you.
Site performance Web Trends Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
BIG-IP
Shopping ASP.NET Sessions These cookies are necessary to enable users on our site to browse and purchase products. These help perform essential functions such as remembering what items you have added to your shopping basket and keeping you logged in to your account.
Google Analytics _ga Used to distinguish users.
_gid Used to distinguish users.
_gat Used to throttle request rate.
_gac_<property-id> Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.
Google Translate googtrans This cookie stores your language choice so that it can be remembered on every page and you don't have to keep selecting a language for every page you visit.
Hotjar _hjIncludedInSample 365 days
Twitter Conversion Tracker   This cookie allows AXELOS to understand how users have interacted with advertising from AXELOS on Twitter. More information can be found here.
Facebook Pixel   This cookie allows AXELOS to optimize and build audiences for ad campaigns displayed via Facebook, as well as seeing how AXELOS website visitors access the site and Facebook across different devices. More information can be found here.
AdRoll Smart Pixel Adroll Smart Pixel Level Up Tag Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Behaviour tracking LinkedIn - Tracking Code; LinkedIn - Find Location Event Tag; LinkedIn - Book Exam; LinkedIn - Buy Publication Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Conversion Linker White Spider Conversion Linker Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Behaviour tracking White Spider AgileShift Tracking; white spider agileshift certifications; white spider best practices; white spider our certfications; white spider prince2; white spider what is prince2; white spider prince2 certifications; white spider prince2 2017 updates; white spider prince2 foundation; white spider prince2 practitioner; white spider prince2 agile; white spider prince2 agile certification; white spider prince2 agile foundation; white spider prince2 agile practitioner; white spider what is agileshift; white spider msp; white spider what is msp; white spider my msp; white spider itil homepage; white spider waht is itil; white spider itil certifications; white spider itil 4 update; white spider itil 4 foundation; white spider itil 4 managing professional; white spider itil 4 strategic leader; white spider itil 4 master Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Custom Image LinkedIn - Event - Book Your Exam; LinkedIn - Event - Buy ITIL 4; Linkedin - Event - Find Training; LinkedIn- Event - From ITIL V3 to 4; Linkedin - Event - ITIL 4 with Other Tech; LinkedIn - Event - Transition from V3 to V4 Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
LinkedIn Insight LinkedIn - Tracking Tag Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Floodlight Counter Page Views - AXELOS Floodlights Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Google Ads Remarketing AdWords Remarketing Pixel Performance cookies collect anonymous information about how visitors use our website, e.g. how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
 

Enabling and Disabling Cookies

AXELOS uses cookies to operate the shopping basket system. In order to complete your online purchase, cookies must be enabled. If you decline cookies you may lose some of their beneficial functions. No personally identifiable information is stored within cookies. Therefore, we recommend you leave them turned on. To check if cookies are enabled on your device, please follow the steps below. Alternatively, view your browser's help pages or information on how to manage cookies at www.allaboutcookies.org.

Internet Explorer

  1. Click on Tools > Internet Options in the main toolbar
  2. Select the Privacy tab to view your settings
  3. Move the slider to the level of privacy you prefer - privacy levels are shown in the table below.

Select this

To specify this

Block All Cookies Cookies from all websites will be blocked.
Cookies that are already on your computer cannot be read by websites.
High Cookies from all websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from all websites that use information that can be used to contact you without your explicit consent will be blocked.
Medium High Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your explicit consent will be blocked.
Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Medium Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be blocked.
Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Low Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked.
Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer.
Accept All Cookies All websites will be allowed to save cookies on your computer.
Cookies that are already on your computer can be read by the websites that created them.
 

Google Chrome

Click the spanner icon in the top right-hand corner of the browser and select Settings from the drop-down menu.

Click on Show advanced settings at the bottom of the page.
Select Content Settings under the Privacy heading.
Manage your preferred cookies settings from this page.

Safari (Mac Only)

Click on Safari in the toolbar, then select Preferences from the drop-down menu.

Click Privacy to view cookie preferences (note: Safari blocks third-party cookies by default).

Further Information

For further information regarding cookies, please visit www.allaboutcookies.org.