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  • Article
  • PRINCE2
  • PRINCE2 Agile
  • P3O
  • MoV
  • MoP
  • M_o_R
  • ITIL
  • RESILIA
  • MSP
  • AgileSHIFT
  • P3M3
  • ITIL4
  • ITIL MM
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Author  Axelos Team

March 28, 2023 |

 8 min read

  • Article
  • PRINCE2
  • PRINCE2 Agile
  • P3O
  • MoV
  • MoP
  • M_o_R
  • ITIL
  • RESILIA
  • MSP
  • AgileSHIFT
  • P3M3
  • ITIL4
  • ITIL MM
  • Lean
  • DevOps

By undertaking Continuous Professional Development (CPD), you can extend the renew by date of your certification without having to re-sit an exam. This article explains how this process works, and how you can use the CPD functionality within MyAxelos to submit your CPD activities.

1. What is certification renewal?

All candidates with a PeopleCert Global Best Practice certification can choose to renew within three years of their original certification dates.

Certifications with the option to renew after three years are:

• ITIL® 4

• PRINCE2® 5th and 6th

• PRINCE2® Agile

• MSP® 4th and 5th

• M_o_R® 3rd and 4th

• MoP®

• P3O®

• MoV®

• AgileSHIFT®

• RESILIA®

An easy way to renew your certification is to collect and log CPD points on the MyAxelos platform.

2. Which of my certifications allow CPD submission?

All Global Best Practice certifications allow you to submit your CPD in order to renew. We have grouped our Global Best Practice certifications into Product Suites to facilitate easy renewal and support your ongoing professional development. Certifications within a Product Suite all share the same renew by date.

For CPD submission, renewal takes place at Product Suite level.

Product Suites are as follows:

• ITIL 4 Product Suite: All ITIL 4 certifications

• Project, Programme & Portfolio Management Product Suite: PRINCE2, PRINCE2 Agile, MoR, MSP, MoV, MoP, P3O

• AgileSHIFT Product Suite: All AgileSHIFT certifications

• RESILIA Product Suite: All RESILIA certifications

3. How does renewal by CPD work?

You need to hold a continuous Monthly or Annual subscription for 3 years to be eligible to log CPD points.

CPD points can be logged against individual or multiple certifications within the Product Suite. For each Product Suite, you will need to submit at least 20 CPD points each year, across different categories of CPD, for three years consecutively.

At the end of this period, your certification renew by date will then be extended by three years, and the cycle will repeat.

As we continue to develop the MyAxelos product portfolio, we may add further certifications to the CPD list. We may also retire qualifications, and eventually their certifications, as we replace them with updated industry best practice. If we do, we will of course let you know sufficiently in advance, and this will not affect any existing three-year extension.

4. How much CPD do I need to submit?

For each Product Suite, you need to submit at least 20 CPD points each year, across different categories of CPD, for three years consecutively. These points must be submitted by the date on which you originally passed your most recent exam within the Product Suite. For example, if you originally passed the exam on 1st April, your 20 CPD points must be logged by 1st April each year.

At least five of these points must be in the Professional Experience category. The remaining 15 can be from any category.

Here is a diagram of these principles for easy reference.

5. What activities count as CPD?

We do not prescribe a defined list of activities that count as CPD. The activity you log should be relevant to your professional development and fit as best into one of the categories defined here. 

We do, however, provide some examples of CPD activities below to help guide you and provide some inspiration.

6. How many CPD points is an activity worth?

Within Professional Education and Community, one point equates to one hour’s worth of effort. You can record a minimum of 30 minutes or 0.5 points, and a maximum of 15 hours or 15 points per activity.

For the five points of Professional Experience, you will need to list five separate activities that you undertook in your role that relate to the best practice knowledge gained in your certification(s), and that link to the skills and behaviours within your certification)(s).

7. What are the categories of CPD?

The categories are as follows.

Professional Experience

You need to submit a minimum of five points.

This compulsory category requires evidence of the practical application of your skills and knowledge in a professional capacity in the workplace or another professional environment. One point is gained against one activity, and can be achieved through coaching, mentoring, work-shadowing or professional practice. Within these activities you must demonstrate the practical application of best practice from your qualification in your working environment. For example, developing a project plan, or participation in a risk workshop.

Activity Type 

Description

Activity Examples

Professional Practice  

Practical application of best practice from your qualification into your working environment, and undertaking a body of work within your profession that adopts and adapts best practice into the workplace. 

For more information on what your professional practice could entail see the Axelos Role Profiles.

  • Creating a project plan
  • Maintaining a RAID log
  • Creating a business case 
  • Monitoring and improving techniques and practices for managing client queries
  • Supervising investigations into security breaches
  • Undertaking a strategic assessment of IT services

Coaching  

Coaching a colleague in areas related to your qualifications 

  • Providing coaching on a specific area of work. Examples include creation of a business case, development of SLAs or defining a communication plan 

Mentoring  

Being a mentor to individual or group to meet their development needs and adopt and adapt best practices in the workplace  

  • Providing a prolonged period of mentoring which benefits the mentee. Examples include a senior project manager guiding a junior project manager through a first project, or a business relationship manager guiding a service level manager on defining requirements for new services 

Work shadowing  

Shadowing a more experienced colleague in a piece of work specifically related to your qualification  

  • Shadowing an experienced colleague whilst they undertake and complete a specific area of work. Examples include developing a project plan, or problem investigation and diagnosis. 
  • Being mentored by a colleague over a long period of time which benefits and achieves positive change in working practices, such as improved stakeholder management within the business.

Professional Education

This category requires evidence of formal or informal training or certification this can be delivered by your organization, by an Accredited Training Organization (ATO), or through an external training provider. It can also be self-directed study. You can claim one point for each hour of activity.

Activity Type

Description

Activity Examples

PeopleCert certifications 

Taking a PeopleCert certification with a PeopleCert registered ATO

Undertaking an accredited training course and/or passing your ITIL, PRINCE2, PRINCE2 Agile, MSP, M_o_R, MoV, MoP, P3O, AgileSHIFT or RESILIA exam

Other certifications  

Taking a non-PeopleCert certification with a PeopleCert registered ATO 

Undertaking a certification that supports your job role or application of principles that complement your PeopleCert certification with a PeopleCert registered ATO

Qualifications from a professional body  

Taking a qualification supplied by a professional body other than PeopleCert 

Undertaking a qualification with a professional body.  

This could be a professional body qualification that complements the PeopleCert portfolio, such as ISACA, IPMA, APM, BCS; or a professional body that supports your job role, such as ACCA, CIMA, CPA, CMI, CIM, IRM 

Other training  

Taking training or a qualification provided by an organization that is not an PeopleCert ATO   

Undertaking training or a qualification that supports your job role or application of principles that complement your PeopleCert qualification. 

For example, management, finance, or risk training 

In-house training  

Taking part in structured in-house training provided by your employer  

This training could be any provided by your organization that supports your job role or application of principles that complement your PeopleCert certification.  

For example, management, finance, or risk training

Simulations  

Remote or in-room simulations that provide structured training  

Undertaking a simulation or immersive learning activity that enables you to do your job more effectively or enables you to apply principles related to your qualification. 

Simulations are provided by some PeopleCert ATOs

eLearning 

Structured training through remote eLearning 

Undertaking structured training through remote eLearning that enables you to do your job more effectively, enables you to apply principles related to your qualification, or leads to a recognized qualification

Blended learning 

Structured training through a blend of eLearning and a classroom-based training 

Undertaking structured training through a blend of eLearning and classroom-based training that enables you to do your job more effectively or enables you to apply principles related to your qualification 

Webinars  

Structured training delivered through webinars  

Undertaking structured training delivered through webinars that enables you do your job more effectively or enables you to apply principles related to your qualification

Publications 

Reading PeopleCert or equivalent guidance/publications  

Reading articles, papers, case studies and whitepapers published by PeopleCert

Formal thought leadership 

Reading formal industry thought leadership content  

Reading journal articles, educational papers, magazine articles, case studies, papers

Informal thought leadership 

Reading informal industry thought leadership content  

Reading blogs, forums, comments, advice, magazine articles

Online thought leadership 

Listening to online thought leadership  

Listening to webcasts, podcasts, webinars

Research, essays and theses 

Research and writing essays or theses  

Research and writing industry essays or theses for professional bodies or academic institutions

Community Participation

This category requires evidence of either active or passive community participation. It can also be self-directed study. You can claim one point for each hour of activity.

Activity

Description

Examples

Active Community Participation  

Organizing events  

Aiding or leading in the organization of events related to your profession  

Active Community Participation  

Volunteering within your profession  

Sitting on committees or forums for relevant bodies within your profession for example forums, committees, Special Interest Groups, Chapters  

Active Community Participation  

Preparing and delivering formal industry presentations  

Providing thought leadership through presenting seminars, keynotes, webinars  

Active Community Participation  

Hosting industry thought leadership sessions  

Hosting thought leadership roundtables, workshops, Special Interest Groups, chapter events  

Active Community Participation  

Authoring PeopleCert  guidance  

Authoring official PeopleCert publications, papers and case studies  

Active Community Participation  

Authoring guidance  

Authoring publications, papers and case studies with an equivalently recognized body, or academic institute  

Active Community Participation  

Authoring informal industry thought leadership and content  

Authoring journal articles, educational papers, magazine articles  

Passive Community Participation 

Attending industry events  

Attending a thought leadership event within your profession for example conferences, chapter meetings, Special Interest Group forums  

Passive Community Participation 

Attending non-industry events  

Attending relevant non-industry specific events for example conferences, seminars outside of ITSM or PPM but related to your career path/skills profile 

Passive Community Participation 

Attending online events  

Listening and attending online conferences, google hangouts, webinars  

8. Add your CPD

Select “Add CPD” from your CPD track record and it will open a form to allow you to submit your CPD. 

In “Certificate(s) I’m claiming for”, you can choose the certificate or certificates you are submitting CPD for.  

In “Type of CPD”, you can choose which category of CPD you are submitting for. 

In “Description”, you can add the details of exactly what you did for your CPD activity, and in “Points I’m claiming” you can choose how many CPD points you believe this activity covers. Further guidance on this is also provided below. 

Completion date” is the date you completed this CPD activity. Please note, you can submit CPD retroactively, but only within a given certification year. For example, if you originally passed your exam on the 1st April, you can only submit CPD retroactively up to the 1st April of any given year. After the 31st March on any given year, you would no longer be able to submit CPD for the previous year. 

Finally, in “What did you learn?”, you should describe how this CPD activity contributed towards your professional skills and knowledge. Think about identifying the skills that you have refreshed and improved, how this activity impacted your performance, and what knowledge you have gained as a result. 

Once you’ve completed these fields, select “Submit” and your CPD will be logged.   

You always check your CPD progress in your CPD track record. 

9. What happens if I do not submit enought CPD?

If you do not submit enough CPD points in any given year, you will lose the ability to submit CPD points in subsequent years, and you will need to take an appropriate exam to renew.

10. Do CPD points in excess of 20 carry over to following years?

Excess CPD points do not carry over to subsequent years.

11. Do Professional Experience CPD points in excess of five carry over?

Professional Experience CPD points in excess of five count towards your current year’s CPD points but are not carried over to subsequent years.

12. How is CPD audited?

We take a random sample of CPD submissions to audit. If one of your CPD submissions is selected for audit, a team member will contact you directly to request evidence to support your CPD submission. 

If the evidence you provide is deemed suitable, you will pass the audit. If the evidence is deemed unsuitable, you will be asked to provide further evidence, or if you cannot, your CPD submission will be rejected and the points you claimed for it will be cancelled, which could result in you being unable to extend the renew by date of your certification by CPD submission.