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  • Glossary
  • Project management
  • IT Services
  • ITIL

October 28, 2014 |

 10 min read

  • Glossary
  • Project management
  • IT Services
  • ITIL

In order to help International users gain a real understanding of the specific terminology within the various Axelos Best Practice Publications, translated glossaries have been created and are available to download, in PDF format.


ITIL® 4


The Glossary is available in the following languages:

  • English
  • Italian
  • Dutch
  • Polish
  • Brazilian Portuguese
  • ITIL 4 Managing Professional Create Delivery & Support Glossary - English
  • ITIL 4 Managing Professional Direct, Plan & Improve Glossary - English
  • ITIL 4 Managing Professional Drive Stakeholder Value Glossary - English
  • ITIL 4 Managing Professional High Velocity IT Glossary - English
  • ITIL 4 Strategic Leader Digital and IT Strategy Glossary - English

Download the zip file to select the glossary in your preferred language.

ITIL® 4 Glossaries of Terms