ITIL 4, IT service management and Agile
- Guidance
- Agile
- Collaboration
- Problem management
- Service management
- Value
- ITIL
March 15, 2022 |
6 min read
- Guidance
- Agile
- Collaboration
- Problem management
- Service management
- Value
- ITIL
The digital economy is increasing the pressure on organizations across the globe. Whether they are small, medium or large, organizations are trying to keep pace with the adoption of new technology, hoping it will positively impact their business models and create sustainable competitive advantages.
The ITIL® 4 framework has evolved to reflect Agile practices and ways of working, many of which have a
great deal in common with ITIL core concepts and practices. Organizations can benefit from combining
both approaches.