Introducing the seven steps of a customer journey in ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
![Introducing the seven steps of a customer journey in ITIL® 4 Specialist: Drive Stakeholder Value (DSV)](https://eu-images.contentstack.com/v3/assets/blt637b065823946b12/bltb115bbc35a47c3a8/6437c04a6b81631048db61e3/PeopleCert_DSV_Infographic.jpeg?width=960&height=320&fit=bounds&crop=3%3A1%2Csmart&format=jpg&auto=webp&quality=60)
- Promotional Resources
- ITIL
April 13, 2023 |
1 min read
- Promotional Resources
- ITIL
This infographic showcases the seven steps of a customer journey in ITIL® 4 Specialist: Drive Stakeholder Value (DSV).