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  • Webinar
  • Behaviour
  • Digital transformation
  • IT Services

Author  Akshay Anand – Axelos Product Ambassador, ITSM

March 11, 2020 |

 63 min read

  • Webinar
  • Behaviour
  • Digital transformation
  • IT Services

“Digital is the main reason just over half of the companies on the Fortune 500 have disappeared since the year 2000.”
Pierre Nanterme, CEO of Accenture, 2016

“Digital Transformation” – is a commonly uttered phrase, yet it seems like everyone has their own perspective of what is (or isn’t) included.

Research conducted by Axelos has shown that there are 4 different kinds of transformations that organizations should consider when embarking on a digital transformation initiative.

These are known as the ‘four Pillars of Digital Transformation’ and they are:

  • Operational Transformation
  • Business Transformation
  • Cultural Transformation
  • Experience Transformation.

Join Akshay Anand, Axelos’ ITIL Ambassador, who discusses:

  • each type of transformation and the main factors that should be considered for each one
  • how they can interact in often unpredictable ways
  • how ITIL 4 was architected to be able to address this complex challenge.

You will also discover how each of the newly developed ITIL 4 Managing Professional modules can equip IT professionals and leaders with the necessary management or technical skills needed for successful transformation efforts.

Register to watch on-demand and download the slides