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Three ingredients of employee happiness

White Paper

Three ingredients of employee happiness

White Paper

  • White Paper
  • IT Services
  • Career progression
  • ITIL

Author  Mark Berwick

Service Management leader with 20 +years’ experience across travel, media, and financial services.

July 1, 2021 |

 6 min read

  • White Paper
  • IT Services
  • Career progression
  • ITIL

Many will have different ideas on what makes a good service and forms a good experience. This paper explores the three ingredients to achieve employee happiness: accuracy, speed, and communication.